Embassy Suites Atlanta - at Centennial Olympic Park, Atlanta

The complimentary toilet paper was a nice touch. Otherwise, overpriced for everything else. $10/day for internet access- shades of the 90's. Parking $24/day on top of the $279 rate. This place just ain't worth it.

We reserved a room for 4 nights during DragonCon. I understand that hotels raise rates during this heavy traffic time, but they were still $100 over what every other hotel charged, and mis-quoted the price. On our first night, the toilet backed up, and the person sent up handed us a plunger then shut the door. Not exaggerating. It continued to give up problems all four days, and the staff only brought up a plunger and temporarily fixed it. On on of the trips, they even said the towels would fix the over flow and we had to complain again in order to get housekeeping to clean up all of the water. This hotel was not worth overpaying and all of the hassles.

Hotel looked great and had a great location but that is the only positive things I can say for my trip. Air conditioner didnt work correctly. Received a call at 2:15 A.M. to ask if they could leave a recepit under my door! Paid $24 for valet parking...When I went to check out they had lost my key. After 1 and 1/2 hrs of looking (by me as well) they found the key in my ignition! My car had been ransacked.They stole my new GPS and a new Blackberry pearl. I would NEVER stay at this hotel again.

I flew in for a conference which was held across the street at the CNN Omni Hotel. Wanted a suite w/frig. and microwave so I could have more control of what I ate. Quick 1- minute walk to OMNI, liked the proximity to Aquarium, Centennial park and MARTA station with easy access to airport. I was back at the airport from the hotel in under 30 minutes. Super easy! Hotel was clean, friendly and helpful staff. Without exception, everyone was welcoming and went the extra mile to ensure my satisfaction. Morning breakfast was great- served in a timely fashion during the week and on Saturday morning- even with the marathon in town. Plenty of seating in the Ruth Chris restaurant which is in the hotel. Evening reception was a nice touch. Indoor atrium was relaxing. Enjoyed the fitness center which was well equipped- better than most. All the machines worked. I would definitely stay here again for both business and personal trips. Hotel is showing it's age and I wouldn't call it luxurious, but amenities were sufficient and everything worked. Comfortable beds with new linens and nice pillow top.

I stay there every year on the fourth with my family to watch the fireworks! Havent changed our location since. Its a short walk to the park and u can see the fireworks from the roof! plus, if u get there early enough u can see the parade!

I have stayed here many times and the place is now showing its age. Booked for 5 nights and checked out after 1. Service was okay but the rooms looked dirty and smelled odd. The carpet in the room was stained, there was mold in the shower, and the sheets were old and yellow.

Manager reception is chips and salsa with empty salsa bowls not refilled. - coffee maker did not work, shower handle broken had to rig it to work, sink stopper stuck closed could not shave. - Playstation 2 discontinued, 8 year old son extremely disappointed, reservation agent promised it would be here. - if you want safe parking you have to valet @ 24 bucks. - Trains run all night next to hotel blowing horns all night extremely loud. Do not book here if you want some sleep. - suites are very run down, hole in bathroom door by handle, tile stained by toilet. Long female hairs on new towels. Unbelievable for the amount of money I paid to stay.

The hotel was fine but the staff consisted of passive aggressive individuals trying to do as little work as possible. Several were listening to rap music and pretending not to notice customers.

The property is very nice and clean. The location is great - next to Centennial Park and an easy walk to the GA Aquarium. My only complaint would be a lack of service and mediocre staff. We had to be up at 6 AM and asked for a wake-up call, not only did we not receive the call - there was no apology for the mistake. These folks do not care! The staff is just doing the least they can get by with - no smiles or personality. One exception is the lovely woman who greets at the breakfast buffet - which is pretty good - not great. It is billed as a breakfast made to order - but is actually a buffet. She has a lovely smile, and a very warm personality. Room is fine - clean and comfortable. Aquarium tickets are great.

The location was wonderful. The service was very rude. The check in time is for 3:00pm and we arrived a few minutes after that and our room was not ready. I understood so me and my family waited in the lobby. Well, after a 5 1/2 hour drive, we were kind of tired. Finally after a 30 minute wait, we were able to get into our room. The room was clean but the air was not cool. The blower was working well but the air was not cool. Also the toilet was not working correctly and we had to call service to get it fixed. Also, the attendants at the breakfast were rude. You had to show proof for each adult to even get in the place and unless you ate in hurry, you were not getting back in line for a second helping. I went back to get a second cup of coffee, forget it, everything was packed up. While we were finishing out breakfast, the entrance was blocked by the attandants placing 2 chairs in the way so that no one could enter. I am an insurance agent and I don't believe that the insurance company nor the fire marshall would like seeing that. Also, when the reservations were placed, we were told of a pool, not knowing it was on the second floor outside. Now this is not our first time staying at an Embassy Suites and at other places the pool was inside. This pool was suppose to be heated. Was NOT! In February you would think that customer service would tell the fine details. The Southern Hospitality was not at this place at all. For the money that we spent each night and with the required valet parking of $22.00 nightly, we will not be back to this place.