Baymont Inn and Suites Fort Bragg/Fayetteville, Fayetteville

I am from Fayetteville NC, if you are looking for just location then this is your spot, if you are looking for a nice hotel keep looking.........

I was put in this hotel because of a contract, so, unfortunately, I had no say in the matter and was stuck here for 17 days. I could write a lot about this place, but I'll try to keep focused on the things that bothered me the most. 1. the cleaning service - absolutely horrible. I had a non-smoking room, but my room continuously smelled like smoke. On day 9, one of us caught two cleaning ladies smoking in her room while "cleaning" and watching the TV. Has a coffee maker in the room, but the filter has about an inch of mold growing in it. (Rm 1012, by the way). On day 10 I returned back from work and the door to my balcony was wide open, with the A/C full blast. 2. Each room has a magnetized card key, and every day for 7 straight days when I returned from work I would be locked out of my room. At first they blamed me, my cell phone, the key-card gods, but then I realized that it would only demagnitize when my room was cleaned. On the 8th day the front desk manager finally realized that the master key had been lost for the 10th floor, so each day the cleaners were given a key set for each individual door, deactivating any previous keys. On the 11th day there was a new front desk manager, and I got locked out again. 3. the location is...a bit scary. Several gentlemen's clubs and bars in the area. I would suggest not venturing out at night for a stroll. On day 14, one of the rental cars for our group got broken into during broad daylight. Gold's Gym is close by, but make sure you bring a buddy.

Wrost front desk i ever seen, no knowledge of customer service. Room was loaded with concroches dead and alive. i felt like we are in concroches cemetery. DONT EVEN TRY. Wingate, Holidayinn are much much better!

The hotel was fairly decent, I visited during the AAU State tourney. The hotel was crawling with kids, so I can't really complain about the slow service. The location was really good, within good driving distance to great shopping and restaurants. The hotel staff provided a nice map to the shopping areas that was very easy to follow. I would definately visit the hotel again.

I like the way the staff treated me and my family. They treated us like royalty and I am staying there again in November for a conference taking place at the Holiday Inn. I would reccomend this to all that visit and decide to stay overnight. We wreally enjoyed the level of professionalism the staff had towards the guest. They had nice clean rooms and that is alwaysa plus.

The staff was very rude and that includes the manager. They need to train their staff on how to provide good customer service. If you're looking to relax this is not the place.

We had reserved a room for a two night stay. The balcany door was extremely difficult to shut so that you could lock it. They do allow pets which is great for the pet owner, however it is a real pain for the rest of the guests. We had traveled much of the night and we were trying to take a nap. The owner of a dog, a very large dog had left it on the balcany below us and taken off. This dog barked and howeled at ever passing car or person.. and the other dogs being allowed to do their business on the property. The hotel would do nothing about this. We wound up getting our money back for the second night and staying somewhere else.