DON'T STAY AT THIS HOTEL
By A Yahoo! Contributor, 4/8/08
Your Hotel was recommend to us by some very good friends. They had stayed there last fall and had a great time. Unfortunately our experience was not pleasant at all. The room was in very bad shape, the towels and comfortable were very worn. The walls need painting, and the tables, chairs, closets, etc. all need to replaced or at least repaired. The rooms are not very sound proof, and there was still noise in the hallways at 2 in the morning. Our call to the front desk did nothing to resolve the problem.
We ate at both Altos, and the Tavern. Both the Service and the food were terrible. In Atlos we waited 8-10 minutes before our Server came to our table, and when our food finally arrived it was cold. At Tavern, if you are not a Male between the ages of 20-30 do not expect any service.
When we checked out on Sunday we expressed our concerns to the Front desk Staff, and to be honest they did not seen interested at all. We asked to speak with the Manager. We were told that there really wasn't one at the moment, and that the Assistant was not available. I think if you are considered one the 50 Best Managed Companies in Canada, you really should have a Manager on the property. This may have helped to resolve this situation.