Pheasant Hill Inn and Suites, Spokane

From the 1st phone call to the final goodbye as I left I was thrilled with this place. The service was awesome and the room was beyond what I expected. Very neat, clean and spacious. Im going back to Spokane later this month and will be staying here again for sure. I usualy stay at the Davenport which is very spendy and I will not be doing that anymore. This place was just as great!

The man that checked us in made reservations for the next 2 nights for me. Got kicked out the day before. Either that man lied to me or the motel unbooked us. Either way I am never gonna stay there again and will tell everyone I know not to stay there.

This hotel was so nice and clean. When we arrived the front office staff were very friendly and efficient. Our room sparkled. It was very comfortable. While we stayed there the owners were looking at new furnishing and paint colors to update the rooms and asked our opinion. We loved that, first time in over 38 years of traveling a hotel owner actually asked us our opinion. The breakfast was very nice, bacon, ham and sausage, scrambled eggs, lots of breakfast breads and Starbucks Coffee, what a treat. This is one of the nicest hotels we have stayed in, we will be back.

I have stayed at the Pheasant Hills Inn & Suites on numerous occasions. I did not see any faces I knew. I didn’t recognize any of the room attendants and didn’t see the tall slender lady, the head lady of housekeeping. I saw a very rude heavy set lady with short hair. My room wasn’t what I was used to. There was no laundry bag; I had no clean wash cloths in my room. There was only one glass and had only one soap and shampoo. The mirror had toothpaste splatter on it. I also found toenails next to the bed which was pretty discussing. There was a dirty pair of socks under the bed. The toilet looked like it didn’t get cleaned. There was hair all over in the bathtub. I don’t know what has happened to this hotel It’s usually very clean, but this visit was very disappointing. I will no longer stay at this hotel. I would advise other people to find a different hotel to stay at.

My husband & I and 2 friends stayed at this hotel for a golf getaway. The hotel staff are extremely friendly and very accommodating. The rooms are clean, the pool and hot tub were a bonus after a day of golf, the continental breakfast is great. Afternoon snack is a welcome treat. We will be back next year. We recommend this hotel to all our friends and family

The rooms, the service, the pool, the people, the breakfast - perfect, perfect, perfect! The rooms were gorgeous and very clean. A must stay!

We stayed there two nights. Good location, very clean, friendly staff, convenient parking, lots of amenities. Will definitely stay there again when we are in the area.

My husband and I just spent 4 nights May 18-22, 2008 at this hotel. All staff members were extremely friendly. The entire hotel was very clean. I'm PICKY...and I even walked in the room without my socks! Food was good. Pool & Spa area very well kept. The only draw back, and it's no way a reflection on the hotel itself, is the train is noisy. Close to valley mall and restaurants. Easy access to the freeway on ramp. We will definetly stay at this hotel again.

Amazing customer service. Breakfast is first-class and the girls loved the little children packs that were given to them. Cookies were available in the evening and the rooms are quite spacious with microwave and fridge. For the price you can't beat it!

The hotel was very nice, clean and well taken care of. The room was quiet and the bed was so comfortable. We really liked the water pressure. My daughter was in another room down the hall with her dog and the hotel staff had a treat bag for the dog so they were pleased also. Initially there had been a discrepancy with the number of rooms booked online and they only had it down for 1 room, but were able to accomodate when I showed the booking receipt. The 'full' breakfast was more of an expanded continental than I had expected, but that was the only complaint we had. We'll be staying again next weekend when my daughter moves to Spokane.