Super 8 Verona Madison Area, Verona

Upon check-in the front desk person was very short and rude, as if I was troubling her by checking in. When we arrived at our room we discovered 2 opened beer cans in the dresser drawer. The mostly full beer cans were found by my 5 year old son. I called the front desk and the rude lady told me to just THROW THEM AWAY! After setteling in the children wanted to see the pool, so we sent our 12 and 11 year old kids to see where the pool area was while my wife and I got ready to swim. On the way to check out the pool my kids were stoped by the "front desk nazi" and told them they "MUST BE ESCORTED TO THE POOL". When we all went into the pool area we found there to be very few chairs, less then 10, and NO TOWELS. I sent my 12 year old to the front desk to ask about the towels. The "desk nazi" told him that each person had to get their own towel so that we didnt steal them! At this point there were more then 20 kids in the pool area, of which 3 are mine, and maybe 5 other adults. My 5 year old was jumping from the side of the pool into the area near the steps where no other kids were playing. The now "towel nazi" came out and yelled at him, clearly seeing that my wife and I were sitting less then 4 feet from where he was playing. She told him that there was "NO JUMPING OR SPLASHING IN THE POOL!". She then turned to the hot tub where my 12 year old was sitting and relaxing after a day of hockey and said "WHERE ARE YOUR PARENTS?". He pointed to me. She then turned to my wife and I and said "which ones are yours?" I pointed out my three and she responded, "ALL KIDS MUST HAVE A PARENT IN HERE." She did not ask any other kid to identify their parent or other parents to point out their kids. I find it hard to believe that the 5 other adults had 17 kids between them. The rest of the evening went fine, the shower in the room was fine and everything else was great. The following morning I headed to the "fitness center" only to find a treadmill that was used by Fred Flintstone and a weight set that the had "JChrist wuz here '15" carved in to the dinosaur bones used as weight plates. It left a lot to be desired. I returned to the room to shower. When I turned the shower on the water was luke warm even with it set to the hottest setting. I called the front desk and was told that "a lot of people must be showering and the water heaters cant keep up. Try waiting a while and see if it helps.". There were 5 of us that needed to shower and be ready to leave in 30 minutes, there was no way we could wait. I let my wife and kids shower first and fast, by the time I got to the shower the water was COLD! Not a little cool but COLD, as if I had not even turned the hot water on at all. It almost hurt to shower in water that cold. We finished getting ready and headed to the breakfast area which was satisfactory, there was even a nice man that would bring your waffles out to you. We checked out and never looked back! What an expierence!

There was absolutely "NOTHING" wrong here. It started with the reservations 3 months out and on a very busy weekend in Verona. We were there two days for my daughters wedding reception and the rooms were spotless and all ready when we arrived. (all 16) They were missing nothing and the staff starting with Keri Hall was the absolute most professional,proficient and fun people I have ever had the pleasure to deal with. Thanx to Christi, Brian , Clark , Teddy and especially to Keri Hall. These employees should be professors in training hotel staff. Thank you to all of them for making my familys stay so terriffic. . I have no reason to to return to Verona but I will go out of my way to stay there if I am close by. I cannot for the life of me think of anything negative. THANX AGAIN SUPER 8 VERONA DAN CRULL LEMONT ILLINOIS

Absolutely fabulous. Very modern, everything seemed brand new. Remote sink, large comfortable beds. Very quiet. very nice pool, meeting rooms. Continental b'fast was outstanding. Manager was extremely nice and very helpful. Highly recommend this motel.

I have stayed at several 'economy' hotels in my day. Generally I try to avoid them. I was so tired from driving that I wanted a cheap place to just get a hot shower and crash before I continued driving. My room was nothing like what I expected. Fully remodeled, very clean, king size sealy bed, fast free internet, full cable (like 80 channels), pool, etc etc etc. I showed up around 1pm and the staff was very accomodating and got me a room immediately. (Check-in is 3pm). They offer a nice contiental breakfeast but I passed on that so I cannot review it. It looked nice. Even had fresh Belgian Waffles. Save yourself 30-50$ a night and check out this place. I will in the future.

The staff was very friendly and helpful. Great location to Madison! My kid also enjoyed the pool and spa area. The high speed wireless internet was great.