Country Hearth Inn Bowling Green, Bowling Green

My husband was traveling back from Ohio and I found this hotel on-line for him that seemed to have very reasonable rates, looked nice on the outside and (falsely) advertised an "InnCredible Breakfast, Including Hot Waffles". We're pretty tight with our money so I said, "OK, he can handle a little mess if the price is right." He called me this morning after he checked out and here was his report: 1) When he checked in last night, they gave him the key to a "smoking" room. He said the place was in terrible condition. He went back down to the front desk and asked if they had any non-smoking rooms. The clerk shook his head "no". My husband then said, "Well, I think my wife specifically reserved a non-smoking room for me" (which was true). The clerk then looked very annoyed and said, "Well, let's see what we have." Turns out they had one--can you believe it? The only problem with room #2 was that the AC unit didn't work (it was turned on high at the coldest setting and was only putting out lukewarm air). Wonder how it would have felt in there in the middle of summer? His only positive comment was "Well they had hot water and plenty of water pressure." Sounds like a winner! 2) The AC unit on the landing in the stairway had the cover off and it was just laying in the floor. 3) The "InnCredible Breakfast, Including Hot Waffles" wasn't too incredible and didn't even know what cold waffles were. No waffle maker in sight...or much else for that matter. They had bread for toast, bagels, cereal and some biscuits and gravy that even my husband was afraid to eat--which is saying a lot. No fruit, yogurt or any other healthy fuel to get you going in the morning. They did have apple and orange juice though (score!). Now, let's talk about the coffee maker...He said the thing looked about 20 years old and as he was trying to pick it up, he noticed that the handle was barely hanging on. He had to hold the "handle" in one hand and use NAPKINS in the other hand to pick up the coffee pot and pour the coffee out like that. Safety much? He said some other people came into the lobby after that and he warned them about the coffee pot. About this time, the clerk from the night before came out to check on stuff and everyone was telling him about the coffee pot. He got a very "concerned" look on his face and said, "Hmm? Let's have a look at it" (does this sound familiar?). Like he hadn't noticed every time he made the coffee for the last five years that the coffee pot was in a little worse shape every time he picked it up? Does this man know that he can buy a whole new coffee maker for about $30? That's less than 2/3 of one person's nightly rate! He finally decided the easiest thing would be to pour the coffee into a carafe that was sitting conveniently nearby...like that's what is was there for in the first place! Needless to say, we would not recommend this hotel to anyone else and I'm sorry I even recommended it to my husband! False advertising, and a lazy clerk among other things. Be warned, weary travelers!

Bedbugs, hair in jacuzzi, male fluids on jacuzzi, smells bad, AC doesn't work, lobby is hot, vending is terrible so hot that the trix was melted in a ball in the bottom of the package, dirty very dirty, sheets were dirty, one towel, stone bed with springs poking through. It was terrible. We hated it. We books two nights and left the second day. They refused to give us a refund. Said we must take another room, and that they promised it would be fixed on our next visit. Demo is the only way it could get better. Another local hotel gave us a great rate and said they get 1 - 2 customers a night from this hotel. We asked why they gave us the discount, they said they wanted us to come back to bowling green and not think that hotel was the true spirit of the city. People at the corrvette plant said they never recommend it and gave us a list of hotels to check out. The fire sprinkler system is half in the ceciling and half out with holes cut in. No way it follows fire code, very unsafe. My wife and I are going to get tested at the doctor. I have pictures if you want proof

The room was clean (as far as rooms go), and I had not qualms with the staff (they were civil, but not overly nice). The thing that did bug me was the concrete slabs they were passing off for beds. They were VERY uncomfortable, and the pillows were just as bad. I'm a curvey person, and I'm probably a tough customer on being comfortable, but my husband (who isn't curvy at ALL) was even complaining of a bad night's sleep due to the mattress and pillow. Also, I'd suggest perhaps adding more than one travel shampoo packet to the room if there are two queen beds.

The staff is friendly, the service is great and the rooms are beautiful and very clean. I would highly recommend this inn for the price and service.

I went in at 4 am . The lady in the office said she had a room. Charged over $60. I was under the impression i had a room till Wednesday at check out time. When i returned Tuesday night --the card key would not work . The young man at the desk called the manager --he said check out was at 11am. So i had to go somewhere else. Next day manager refused to talk about it because the lady that registered me said she told me i had to check out at 11 am Tuesday. Would anyone pay 60 dollars just to sleep? Common Sense says "no".

Made a reservation and received no conformation #. I had to cancel my reservation and they charged my account anyway. After calling, they said they would refund but when I asked for a name of the person authorizing the refund, they said "thank you very much" and hung up. After calling right back, they said the front deck is all I needed to know. I had to go through Visa to get my refund back.

Besides a short drive into the heart of Bowling Green, which wasn't that bad anyway, this place is the one to choose when visiting BG! The Suite with the jacuzzi is such a value for a romantic getaway! It is cozy and includes a microwave, fridge, jacuzzi, tv, and all the rest--for under $85! We love to stay here every time we come to Bowling Green. It is not as close as we would like, but the incredible value, never crowded atmosphere and quaint feel of the hotel make it worth the trip every time. We've never had a problem with the Country Hearth!

My family & I had a wonderful time. Very clean hotel + great Service. It is very cozy & I loved their Hearth room for breakfast. Great Hotel + Graet Loaction + Great Rates. I highly recommend them