Extended Stay America Knoxville-Cedar Bluff, Knoxville

We just stayed the LAST time at this hotel after about 20 visits. We travel with dogs so our choices are limited. We like the Kitchenettes. This latest room was obviously the smoke/break room for the hotel staff. On the phone they guaranteed it was treated for smoke odor (not in the last ten years!!) The air conditioner did not cool the room until 5 AM (it was a 95 degree day with high humidity). The property is being overrun by feral cats/kittens that are being fed out back. (pet friendly??) They refunded cost of one night and night #2 we had another, smaller room. We won't take this chance again and will look for another hotel near this same great location. Great restaurants close by. Our kids live in the area and we visit Knoxville frequently. We love this location but not this Extended Stay - Cedar Bluff. We stay at several different Extended Stays in different states - our first REALLY BAD experience.