Holiday Inn Express, Soledad

I was somewhat skeptical about staying at this hotel because of the reviews, but it wasnt bad after all! The front desk reps. were very nice and helpful and the room was nice and clean. The only neg. was that there was no breakfast and the pool wasnt open. The hotel was near every attraction on the riverwalk so we didnt have to drive at all... It was overall a plesant stay!

Arrived after 6 hour drive with 3 children--- room not ready. 4:45 PM--room still not ready. No place to even sit because lobby is full of people whose rooms weren't ready. No apology, no offer of something to drink even--just "we've been really busy, and we are doing our best." Their best is not very good. Valet was rude-- a real attitude here. I stay in hotels 3 weeks per month, and this is the record for poor customer service. Poor management no doubt!!

For what we paid, we thought the room would be a lot nicer. It's NOT on the riverwalk, there is NO guest laundry, the pool is TINY. The staff was not very pleasant(except for the person from housekeeping, she was the only one who was polite). Construction is going on..Room key didn't work. We cut our trip short to find somewhere else to stay.

We (2 girls 3 guys) stayed here during Fiestas 08. We had a wonderful experience at The Hotel Mimosa and even though its not on the riverwalk we did not mind the 10 min walk. Especially from eating everything there... we need the walk. The staff was very helpful and knowledgeable of where everything was Especially the Clubs. The rooms where very spacious and CLEAN!!!. We got a 2 double bed w/ 2 flat screen tv also a small living room w/ a couch and small desk. The swimming pool was small but it was nice at the same time. Parking was 6 per day. It was so worth the money here. Breakfast was ok.If back in Austin will definitely stay here again.

What I like most was the rooms. My stay was during the NBA playoffs. Thank goodness the room came with two flat screen TV's. The room was very spacious and clean. Check in was swift as was check out. Parking is a bit pricey and breakfast was adequate. The staff from front desk to security was very helpful and gracious. Will stay here again when I'm in San Antonio.

The reservation was for four adults. There were towels and water bottles for two guests. When asked about more bottle water, I was told that they were out and that there was a limit of two bottles per room on the first night only. I also had to request towels for four people. The temperature in the hotel was too warm. The ice cream machine on floor 4 was not working, so we had to go to different floors for snacks. It is not conveniently located as you have to walk at least 4 blocks to get any where. It is not just a few steps from the riverwalk. The neighborhood is not very good.

Was here for the SAS Global conference and the hotel is less that 10 minutes walking distance from the convention center. Hotel staff very friendly and offered good advise about dining in area. Had a single room with large bed and a sitting room. Room clean. Because I was registered for 3 days, did not replace soap/shampoo in shower each day. A plus in my book. Saves resources. Coffee at breakfast was just right! Remember, you don't go to San Antonio to stay in the hotel room all day.

This hotel is less than 3 minutes walk to the river walk. It is not on the river walk but my goodness it was so clean with each room having two HD TV and a refrigerator and microwave. Extremely clean and the staff was super. They have a very small fitness area and that was very disappointed. Swimming pool very small but we were not there to swim. The room is designed so it is like two rooms and a bathroom in the middle. Worked well for us because we put the baby to sleep and stay outside watching TV and socializing. Parking lot is small but we never had a problem finding a sot and we stayed there 6 days. Breakfast was outstanding but simple. Very close to convention center. I have no doubt that I would stay there again and again. But please notice again; it is not on the riverwalk, it is close to it. And it is not a luxury hotel.

Even when it was the Holiday Inn Express, we found it to be the best hotel location. Walking distance from the Rivercenter Mall, the Alamo and other sites. The trolly picks you up just a few feet away from the hotel. Very clean and the staff is just great. This is the only hotel we stay when visiting San Antonio. You will not be dissapointed!

It is with in walking distance of the river walk. But so are many other hotels that are worth the extra $10-$20 differnce. The staff didn't seem to happy to be here, and there was a piece of cloth ( a throw blanket) as the main source to stay warm in my over plushed bed. The water tastes like it came straight from the river itself. They charge $6 to park when you can parknext door for $4 dollars a day....Hmmm you figure out where we parked.