Fairfield Inn Chambersburg, Chambersburg

The handicapped room was very clean, nice and well laid out. Bathroom is large and has pleanty of room for a wheelchair and attendant if necessary. I found that the bed is higher than possible for my wheelchair transfer. Bed measuraed about 28"; chair is 23". However, the staff did all in their power to make my stay comfortable. They removed a couple of pieces of furniture so a roll-away bed could be set up. The roll-away was a perfect height and quite comfortable. The first thing next morning the staff, including the handiman, inquired as to my comfort. Thanks to Donaldo and Mohammad for their attention and good humor. We will certainly stay at this hotel in the future.

This Fairfield Inn by Marriott was all right. Ther was no bellhop carts, but I didn't mind. One thing that bothered me was the A/C made a smell that smelled like smoke, but I turned it off and was all right. Another thing that bothered was the water was always warm and there was no cold water. I also couldn't figure out how to hook up my small portable DVD Player into the TV. The TV did not have TV Land. It is okay, but I perfer to stay somewhere else.

Made a reservation for the night of 3/23/07. Was not informed until we arrived that the entire hotel was in the midst of a renovation. Remodeling equipment and supplies were scattered throughout the hotel and parking lot. The hall that our room was in half covered in plastic, drywall dust, and other remodeling debris. Doors to rooms were off the hinges and the hall way windows were wide open to circulate the air so the dust and smell was lessened. And it appeared that the construction crew was also staying at the hotel as some passed with a few cases of beer. When a complaint was made to the Front Desk, they did offer another room, however, upon inspection of that room (which was away from the construction and on the first floor) we found the room was filthy. Heavy dust cover, the covers on the bed appeared to be vintage 1970's colors, the wall paper was torn, the floor edging was ripped, and some of the furniture was broken. Upon inspecting the bathroom, the tub was dirty and the wall and ceiling above the shower/tub had mold growing on it. A refund was immediately requested of the Front Desk, and it was processed quickly with apologies. However, this is not the type of hotel and experience we expect from Marriott having stayed in a few throughout the USA and have been good experiences. The hotel is smoke-free, however, while we were parked under the front door canopy, there were individuals standing right at the door smoking as you walked in. Overall, a horrible experience and appearance. We ended up staying at Holiday Inn-Express and were very pleased.