Holiday Inn Express Hotel and Suites Pigeon Forge, Pigeon Forge

308 Henderson Chapel Rd, Pigeon Forge, TN 37863
 
 
 
 
 
Average User Rating (9)
$91 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is now completely smoke-free and we are located near Dollywood and at the center of the entertainment, dining, & shopping district. Tickets for Dollywood,... More »
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is now completely smoke-free and we are located near Dollywood and at the center of the entertainment, dining, & shopping district. Tickets for Dollywood, Dixie Stampede, Black Bear Jamboree, Smith Family Theater and many other entertainment venues can be purchased at our front desk saving you time and money. Considered one of the Smokies' premier Pigeon Forge hotels for quality, it is also recognized for guest satisfaction and excellent service.The Holiday Inn Express Hotel & Suites is family friendly with its heated indoor pool and whirlpool, playground for small road warriors, guest laundry, video arcade and is located within 5 blocks of 22 attractions, 300 outlet stores & 15 full service restaurants. From relaxing by our indoor pool and whirlpool jacuzzi, unwinding in one of our jacuzzi suites, soaking up the sun on our spacious sundeck, playing a few games in our arcade, hiking in the nearby Great Smoky Mountains, racing go-carts, horse back riding, or spending an evening attending one of the many shows, the Holiday Inn Express Hotel & Suites is the choice for couples and families.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Fireplace, Coffee Maker, Whirlpool, Kitchen/Kitchenette
Hotel Details:
  • 105 Rooms / 5 Floors
  • Built in 1996
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Sprinkler in Rooms
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Uniformed Security on Site
  • Common/Public Areas Accessible to Wheelchairs
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Complementary Coffee
  • Common Area Wireless Access
  • ATM/Bank
  • Laundry Room
  • Pool (Indoor)
  • Game Room
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
7 reviews for Holiday Inn Express Hotel and Suites Pigeon Forge, Pigeon Forge
Nasty!
By A Yahoo! Contributor, 07/09/08
July 4 -2008 We checked in too late at night to find another hotel!!! The carpet in the room was covered with stains, and very dirty!!! The shower had lots of soap scum, and there was mold in the shower and sink. We immediately checked out the next morning, only to hear another customer complaining of no air conditioning for two days. When she asked to speak with a manager she was told he was not on the grounds, and it was 10am. The morning staff seemed overwhelmed with complaints, and would not make eye contact. We were handed the wrong bill with another person's credit card number. We returned it immediately and asked for our bill copy. We did not eat the complimentary breakfast for fear of lack of cleanliness. Definitely will not recommend this hotel to anyone. Extremely over priced for the condition and lack of service.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
under constructon
By A Yahoo! Contributor, 07/07/08
the whole place was turned upside down it was very trashey. the grounds were great but the pool had a lot of trash in it. the breakfast bar was very good also.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
A Big Disappointment
By A Yahoo! Contributor, 07/02/08
The lobby view was very nice. Everything appeared very clean and new. Upon entering our room I was shocked. The room was very tiny, the lighting was very dim, The carpet and bedding were very unclean, and even the paint opn the walls was very dirty. My husband and I immediately called the desk and demanded our money back. I suggest that if you think of staying here that you request to see the room prior to paying!!!!
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
Amazing
By A Yahoo! Contributor, 10/31/07
A great place to stay. Had a complimentary breakfast and freshly baked cookies. Yum! Right around great attractions. Loved it. I would stay there AGAIN.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
Very accomodating
By A Yahoo! Contributor, 08/07/06
My husband and I rode our motorcycle down. The front desk told us to park it right in front and they would have security keep an eye on it. They also brought us towels outside when it rained and our bike got wet. We forgot toothpaste and razors, and they had them at front desk for free. They have very kind staff. We loved our stay there.
 
 
 
 
 
5 of 5 Yahoo! Users found this review helpful
A Nice Change of Pace
By silent crickett, 06/10/06
This Hotel had a wedding chapel in the back, it was a beautiful place to sit, amid the gazebos and blooming flowers and just relax in the day. The wait staff at the restaurant was great!! We all had a great time... kids under 12 eat for free and it is centrally located to the parkway. The rooms are very clean and the hotel is well kept. i would say you get what you pay for, when it comes to hotels.
 
 
 
 
 
4 of 6 Yahoo! Users found this review helpful
Great
By A Yahoo! Contributor, 06/08/04
GREAT!! This was an excellent hotel and i would recomend it. Friendly services and 24 hour front desk support!
 
 
 
 
 
9 of 10 Yahoo! Users found this review helpful
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