Miserbly Failing
The Premier Copacabana wants to be perceived as as a viable option for savvy, sophisticated travelers when it is anything but...
I have never found harder and less comfortable beds in any hotel in the 30-odd countries that I have visited.
The attitude of the service staff, and the manager (a lady who may be trying TOO hard to do something she is not good at)is insufferable.
My backpack was thrown around in a storage room with the notebook computer inside, this causing the DVD drive to pop out, and the computer to turn itself on, and instead of an apology, all I got from the manager was - "This is just baggage to us!".
I can go on, but pause, and consider the above statement, and then think agin if you would like to be served by these people - to them you will be just ... a gringo.