can't wait to go back!
By A Yahoo! Contributor, 8/6/08
I'm not sure who the other guest was talking about, but the staff when I was there went above and beyond the call of duty to ensure I had a everything I needed. They were very nice and accomodating. I have never left a comment about a hotel before but due to my experience at this particular hotel I felt I needed to. I was in dire need of a bottle opener, at first she couldnt' find one, but she didn't leave it at that. When another member of the staff returned later that evening she asked them and they found one for me. She didn't have to go to that extent for all she knew I had already found one...but she went the extra mile and that is what customer service is all about. When I return to Killeen, this will be the only place I stay. As for the room, it was very nice, very clean, very inexpensive for a "suite" and I had a wonderful time.