Kings Inn, Huntsville

We came to Huntsville for the first time and stayed for 10 days. Great place to stay when in town. We rented a suite, was very clean and the service was great. Very quiet, relaxing atmosphere.

We were to be there with a wedding party. The reservations had been held for 10 rooms. I called to have one put in my name and gave them my credit card. I called three days in advance and confirmed that I did have a room. Immediately, I called back and asked if I could come a day early. They said that would be fine. When I arrived the man at the desk had no idea who I was or where the wedding party block of rooms were. I finally got a room and asked for extra pillows. None were available. All was fine until bedtime. We pulled the covers back and found questionable stains on the top sheet. I asked for clean sheets to change. None were available. There were also no extra towels. We were offered a suite. When we went to see it, it had not been cleaned. We went to three other rooms - two of them were roach infested. Not just a few bugs but LOTS and LOTS of them. One rushed my daughter when she opened the kitchen cabinet. Needless to say, we left that night. I didn't have any trouble getting them to release my credit card charges and everyone was apologetic. I wouldn't recommend this hotel to anyone.

I liked the following points about the King's Inn in Huntsville, Alabama: Free Broadband Internet Service with your own Laptop or PC. Daily and detailed Room Services Knowledgable and reactive Front Desk When there are maintenance problems the problems are normally taken care of in the same day or the next day. Staff reacts to request for information and assistance Taxi service callups Nearby varied food service in many locations Room furnishing are nice and are being updated at all times and all beds are king size. Some Suites have a counch available. The rooms are sprayed often & checked for bugs and pest and rodent control and Health Depart Reports are clearly visible to all customers. Required notices are posted in all rooms as required. Check in and check out times are provided at check in and are posted in the rooms The swimming pool is maintained and clean There is a Laundry area for customers There has been new mattresses placed in the hotel recently during my stay of approx 3 months time. The better quality rooms have a microwave and fridge as well as a coffee maker and eating utelsils. It was noted that there were many residents that had been living in the hotel for more than 6 months(contractor/workers) Cable TV and telephones were in the rooms Free Fax services both in and out were available. Frontdesk services are available 24/7 Free local phone service The was also free donuts and coffee service available in the morning w/free coffee services available most anytime in the Front Desk Area Fire Extinguishers are available Ice machines are available Extra blankets and bedding are available Shopping malls and other services are close by Maid services are normally in the morning starting at 8:00 AM Candy and soda machines are available also

This motel advertises high speed internet, but it does not work much of the time. I complained about it and was told that it would not be fixed and I should move elsewhere if internet was important. The rooms are very dirty and run-down. If you are a long-term resident, it takes about 2 weeks for simple repairs to be done. The staff claims that things are improving, but their actions (or lack of) do not reflect any goal towards improvement.

This was our third year staying at the King's Inn while visiting family in Huntsville. Stay the night of July 7, 2007. We were sorely disappointed this year. The room was dirty, frig wasn't working, fixtures in the room were falling apart, everything looked quite shoddy. We won't go back. I'm right now in the process of looking for another alternative.

Where do I start...... First....the staff has absolutely no knowledge of check in or check out times. When I had a problem with checking in, alls they could say is "sorry, that was a new girl who gave you the wrong information". Second....COCKROACHES!!!!! Third.......We were actually accused of stealing their coffee pot!!!! Trust me, I don't need their coffee pot. I don't even drink coffee!!! Do yourself a favor. The prices are good, but you definetely get what you pay for!!! Go down the street and pay a few dollars more and enjoy your stay elsewhere.

The beds were made up but had dirty sheets on them. There were crumbs in the beds. We found chili cheese fries in the microwave. The air conditioner was dirty and had trash in the vents. When we informed the front desk about the room, they were rude and refused to give us a number to call and report this incident. She told us "well if you are gonna take it that far you can find it yourself."

We have been staying at Kings Inn for the past 13 years anytime we visit my brother. The rooms are spacious and clean and the staff is always wonderful! We wouldn't think of going anywhere else! Dr. Chuck Olds

they have flying roaches,mice and other insects in this motel

Great place to stay. People are friendly and very helpful. We have stayed there several times when we had friends and family coming to town.