Hilton Grand Vacations Suites at SeaWorld, Orlando

rooms are incredible, plenty of courtyard views everything one should expect of a resort. The friendliness of the staff was more than expected! Gorgeous hotel layout

Service is gracious, personnel friendly and helpful; surroundings beautiful. Quiet location, huge accommodations, no complaints ever. The pool(s) and spa area is large, well cared for. There are movie nights, different things to do on the grounds, nice poolside bar and dining is also a plus-plus.

to have a moment a peace ,it's perfect. it is like a little peace of paradise.. I liked it everything and if I don't go back , my wife will divorce me ,worst ,my daughter will denie me.

We visited 5/05 & returned 9/05. Approximately 3 weeks prior to check in, I called the hotel & requested a quiet room. Within 5 minutes of entering our room, we realized we must have been placed in the "children's" section, there was yelling, screaming, running around, jumping...I immediately called the front desk asking to be moved. The front desk person could actually hear the noise as if it were coming from my room. I was told by the young lady that the hotel was booked but she would see what she could do. 5 minutes later, she called back & moved us to a much quieter room in the new building on the 7th floor. Because we were in the new building, we quickly realized that the DVD player wasn't set up correctly or did not work at all. This was an inconvenience since we purchased DVD's to watch. Another problem was that our screened in balcony wasn't completely screened in. This would pose to be a hazard even if the room was on the 2nd floor, we were on the 7th. We personally made the front desk staff aware of this. From their response, we thought this would be treated as a priority. We were told they would send someone right over to fix it...we stayed 1 week, no one ever came. Because we initially didn't realize the balcony was lacking a screen in one of the partitions, we had both doors open so bugs came into the room. When we stayed there in May 2005, we had a problem receiving towels when we requested them. We made one request 3 times and 3 days later, received 3 different sets of towels. To avoid this problem on our recent stay, (especially since our missing screen hadn't been addressed as we were told it would be) I noticed the housekeeping door was open. I picked up a stack of towels and proceeded on my way to my room. A maid from a lower level witnessed this & scolded me from her level, telling me that I am not "allowed" to do this, I need to call housekeeping. I asked her if she can come up to my level and bring them to my room or if we had to wait a long period of time. She told me to take them this time, call housekeeping next time. Another annoyance was the fact that we received daily morning calls from the Hilton computer, giving us an overview of the day's occurrences. One day, we received 2 morning calls asking that we move our car since they were repaving the parking area in which we were parked. We didn't realize this until a little later in the day because we didn't answer the phone since we were "sleeping" and figured it was the daily computer message gone wrong plus we weren't expecting calls from anyone else. The place is absolutely beautiful and we enjoyed ourselves despite the minor inconveniences. Based on what we pay as owners if inconveniences occur, they should quickly be addressed. We are home owners and this experience reminded us of a "renting" experience, not a vacation at a Hilton resort. This visit was below average.

The staff was rude, and pretty unfriendly. Also saw huge bugs in and out of the rooms. To much money for what we got, which was not very much. If you wanted to have your room cleaned more than once while you were there you had to pay extra. If I'm paying over a $100+ a night for a hotel... I EXPECT to have my room to be cleaned everyday, not here though. My family and I will never stay here again.

I really thought that this location was beautiful, and there was great service. The staff was friendly, and the prices were fair. I would highly recommend this hotel to anybody staying the Orlando area.

This is a very nice family hotel, although I would not rate is as a luxury hotel. We stayed in a standard hotel room, but the suites are supposed to be much roomier with nicer ammenities (like wirlpool tubs). Our room was (as we requested) away from the noise and activity of the main pool and lobby area. We had a smaller, quieter pool nearby and enjoyed swimming every night. The location of the hotel is right next to SeaWorld - and is a little "off the beaten path" and out of the hustle and bustle of International Drive. It's still close enough to get to any of the theme parks or things you will want to see. Overall, a very nice family resort.

This is the way to vacation in this millenium. Pleasant atmosphere, right price, a winner.

We have stayed here a few times since becoming HGVC owners a few years ago. It's a nice property, generally well-maintained, quite large. The service has always been good. But there's lots of room for improvement. The staff is not very friendly in general (they do try at check-in, but it seems like such an effort). And most of the housekeepers don't seem to speak enough English to even be polite. We have rented studios, 1-BR and 2-BR and always found them to be quite comfortable and our family members were always impressed. The housekeepers need to be better aware of maintenance issues in the guest rooms, though. The grounds and pool areas are beautiful and well-maintained. The restaurant has a good menu and the snack bar/general store has a great selection. The location is very convenient to all the major attractions.

This hotel/timeshare had several great pools and kiddie playgrounds. The whole recreation section (pools/ping pong/live music) was very nice. The rooms themselves were a little dated; but other than a few tiny ants in the bathroom - it was a good experience. The staff came within 30 minutes and attempted to rid the problem. The room was a little smaller than I had hoped, but acceptable. The location, while kind of set off to itself, was geographically in the middle of all the attractions. We went to Disney and Wet 'n' Wild and this was the perfect location to go to both of these parks. Would stay here again, but would get a one or two bedroom instead of the studio.