Radisson Blu Plaza Delhi, Delhi

I travel frequently to Dehli and the Radisson Hotel Delhi is always my first choice. I give full marks for all the staff at the Radisson Hotel Delhi. There is a wide choice of food arrays and and facilities. The Business class rooms are large and very well furnished. But I can say without any reserve that all of the staff are so very professional and always helpful and caring. What else can I say? "its always a pleasure" to stay at The Radisson Hotel Delhi. Stephen Gerard Gibson (Global Strategic Purchasing)

Nothing to dislike. Everything over the top. Clean, beautifully appointed, room luxurious and comfortable. Staff friendly, welcomming and polite. Food - Oh man, the food. The best food we had in our 14 days in India and Nepal, and that says a great deal. The Buffet at night, is a must do. Even though the desserts are great - don't waste the space. Each dish is better than the one before it. The art work in the lobby and cocktail lounge is worth the time to look at each piece, one by one. Really good works. If I ever go back to India, I would like to stay in that hotel at least for the dinner, if nothing else.

The staff was terribly rude, arrogant, not helpful and my room was not clean. The price, which was about $400.00, certainly was ridiculously over-priced. The only thing I can say is that it was close to the Delhi airport. However, find another hotel and save yourself a lot of money and grief.

I was booked in here by a friend, in the hope of catching some extra sleep, since the hotel is very close to the international airport. Hoping that I wouldn't have to contend with airplanes roaring overhead after overnighting in one of India's notorious train journeys, I was pleasantly surprised. The check in was quick and efficient (although the bell hop was a bit chatty). The room was super quiet and comfortable, though a bit pricey at US$ 250.00. Fruit and flowers in the room with the compliments of the anagement, as also a coffee maker and hidden in the closet, an ironing board. Shaving tackle available (free) by placing a call to the front desk. Great value

Rude & unhelpful reception staff! We took booked two nights accommodation, to include the morning of arrival, to ensure that we could go straight to bed. Despite this, when we arrived at 7.00am, our booking had been cancelled as a �no show�. Our booking included breakfast on both days but we were refused breakfast on either day at a time we could use it. On arrival, we found the reception staff unhelpful and patronising, as well as seeming congenitally incapable of saying �Hello� or �Good morning� or even of smiling. In our club room (the only one available when we booked) there was no milk/creamer with the coffee making facility, the air conditioning was very noisy and one bedside light worked only when the main room light was also switched on. We never managed to obtain hot water � only lukewarm. We found the beds uncomfortable. We returned three weeks later; again reception staff were unhelpful and still did not manage a �Good evening� or �Welcome to Radisson�. There were two receptionists. One was on the phone and the other was doing paperwork. Neither acknowledged our presence. We had to wait for the one to finish her phone call before we received any attention; the other one�s paperwork was obviously far too important to be interrupted for something as trivial as guests. This time we got breakfast. It is only unfortunate that, despite our being the only people in the caf� at 4.00am, it still took so long to prepare an omelette that, by the time it eventually arrived, we did not have time to eat it (we had a plane to catch � something with which one would have hoped an airport hotel would have been familiar!). Even though this is an airport hotel, at US$200 per night we feel that we were entitled to expect better standards � especially from a Radisson. We paid US$600 for a total of 28 hours booked into the hotel (20 hours over the first two �nights�� for five of which we were out on a city tour - and eight on the third). We do not consider we received good value for money and certainly did not enjoy either stay � not that anyone at the hotel asked. I did list many of these points on a customer response form after our first stay, and gave the date we were returning. As nothing was said on our second visit, we can only assume that no one could be bothered to read it or that, if they did read it, they don�t give a damn.

The Hotel is excellent - service was great - evryone was pleasant. Rooms were immaculate. Price $250 USD - a bit pricey - but you get fruitin your room, a couple drink tickets. Restaurants are right there. Close to the hotel - free transport. JH