An honest and detailed review
I stayed in a queen deluxe room which was $315 per night + taxes. I am an engineer and president of a small consulting company, 59 years old, travel a great deal, and stay in everything from Ritz Carlton's to Hampton Inn's, to provide the reader of this review with perspective. First, the room was extremely clean. Second, while not overly large in space, because the wall facing the water is all glass doors which open onto a private deck, the use of space is really very, very good and is more than adequate. I really liked the way the space was laid out relative to the bed, so that you could lie in bed and look out at San Francisco Bay, while the gas fireplace was on and reflected the fire in the mirror on the wall. Frankly, in my opinion, although the price is a little steep, this would be my idea of the absolutely perfect romantic getaway place. The bathroom is large and well arranged. There are a few things I could complain about, but they would not overshadow the positive experience. Breakfast is not setout until 7am in the morning, so if you want to take the first ferry at 7:10am to San Franciso, this does not work. They should start this at 6:15am and be more considerate of folks who need to take the ferry. I also did not like the fact that you could not lie in bed and watch TV and had to sit in a chair to do so. Lastly, I did not like the fact that to take a shower in their tub, the drain that stands up hits your feet when under the shower spray. From a bedding standpoint, they use McCroskey mattresses, containing a gentle mattress on an extra firm box spring. McCroskey is well known for their mattresses, but I found the gentle one a bit too soft for my taste, but that is personal preference. Overall, the look and feel in the room is very positive, and I think anyone who had the room I did would be more than happy with it. The people at the desk both checking in and out were very friendly and helpful to me when I asked questions. I did not experience any attitude of any kind. Linens, towels, and toileries were all top of the line. There is a really top notch stereo system in the room. I would definitely stay there again, and would recommend the place without hesitation.