Oxford Suites Chico, Chico

I stayed at Oxford Suites a number of times and had no complaints until my very valuable and hugely sentimental diamond rings were stolen out of my room. I was gone from my room for approximately 45 minutes to eat breakfast and upon my return, my room had been cleaned and my rings were missing. The response from not only the general manager of the Chico branch, but also the corporate headquarters was beyond disappointing. My visits in person, phone calls and letters went unanswered. I found it more than suspicious when I saw advertisements for gold, silver and jewelry buying events hosted at the Oxford Suites. There have been more than five of these events hosted there since the loss of my rings. These vendors are not required to report what they buy, unlike the local pawn shops that are required to report their purchases to the local police department. This is beyond unacceptable and I strongly advise that you avoid the Oxford Suites and if not avoid, carry or lock up all of your valuables as the Oxford Suites could care less about what their employees take from you.

I had reservations for a romantic birthday weekend.. We reserved the honemoon suite. Arrived at the hotel to find out our room was given away because someone else made reservations (afer us) in person instead of through hotels.com. which in my opinion is BS! Johnny at the front desk was very nice and trid to be accomodating... there are only 2 rooms with a "soaking tub" they didnt bother to tell me the jacuzzi no longer worked adn it was only for soaking... Johnny offered to do an upgrade for free but needed approval. Ellie pretended to be the manager and denied his request... she was extremly rude.. had me in tears at her front counter... not only was she rude to me she was rude to a couple next to us who had just made reservations and after the fact was told they could not check in for a couple of hours because the rooms are not guarenteed until 5 ish. they asked her if they found another hotel if they could cancel, very rudely and with a smirk on her face told them that without a 24 hour cancellation notice they will still be charged one night... they just made the reservations 10 minutes prior. the rooms they tried to downgrade me too were dark dingy, very cramped, and just not what we reserved...nothing romantic about it. I highly recommend The Courtyard at Marriots just across the highway from Oxford. the entire staff was friendly, very accomodating and gave a better rate!!! we ended up staying an extra night just becasue of the friendly atmosphere and cleaniless of this hotel. (apparently they get frustrated oxford customers regularly.. hmmmm wonder why?) I called headquarters for Oxford just to find out Ellie is NOT a manager!!! go figure!!!!

YES I RATE OXFORD SUITES THE PLACE TO SPEND THE NIGHT IN CHICO BEACUSE I SEARCH AROUND CHICO....AND COULD FIND MANY WITH GOOD DEALS AND WILLING TO COPARE PRICES.....

have stayed at the Chico Oxford Suites 5,6? times over the past 2 years. Started driving the extra distance from downtown and paying the little higher price when we couldn't get into our regular place and was really pleasantly surprised! Booked late for a graduation and all they had left was smoking room.....would have never known! Good beds & amenities in the room, always clean and no overwhelming "cleaning product smell". Nice pool area to sit around in the evening after dinner, whether you swim or not, and they try really hard with the breakfast service and social hour. They have always tried to accomodate us.

We loved our stay while here with our race team. Awesome staff, they even did shuttle runs to the airport. Breakfast was great, they change the breakfast every morning. Our bed was so soft, and the rooms had just been updated. Beautiful hotel. We will be back soon. Way to go

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.

I can always count on being called by my first name when I walk into the door. I travel alot to Chico while working at Enloe Hospital. I have been coming here for over 2 years and I feel like family. Staff are always happy and they claim it's because they have wonderful owners. It shows all thru the hotel. I love to be able to walk out the door and I have so many restaurants to choose from. Rooms are all up to date, heated pool on a cold night really makes my day. I wake up to a hot buffet breakfast. What a variety!! Wouldn't stay anywhere else in Chico

Over the last 7 years with 2 kids at CSU Chico we must have stayed at Oxford Suites at least 28 times most likely more. I have travelled extensively as a former flight attendant. I have never felt more comfortable in a hotel as I have here. The staff is great. I've seen the same housekeeping staff over all these years. They must be treated well because they seem happy at their job. I particularly enjoy the breakfast, the comfort of the good sized rooms, cleanliness and the fact that the windows open for fresh air and the great Chico sunshine. Great place.

We came here for a concert at the Sierra Nevada Brewery and the hotel was in a great location, very easy to get around. The bed was so comfortable.!!!

We found the staff at Oxford Suites to be friendly and helpful. The morning breakfast and evening snacks were a wonderful addition to our stay. I made reservations for a university graduation next year and found Oxford Suites did not price gouge as other hotels in the area are doing.