Cherokee Lodge, Cherokee

First of all, there were no towels in the room when we arrived, The second night our key cards would not open our door and there was no one in the office at night with no contact phone # listed on the door, and to top it off, 2 weeks after our stay there was a 105 dollar extra charged to our credit card because he said we burnt a hole in sheet and blanket that we did not know about .Beware of the extra charges.We will never stay there again!

Rooms were very clean, with lots of room.Great location. And great rates.

The rooms were average for the rate, it was the customer service level that floored me. First, you have to report in person( there's no one to deliver anything you need to your room) at the front office to get an iron. Afraid someone will steal them althought they have the motel name written on them with a black marker. Aggreviation to say the least. Also, upon arrival we were presented with a list of items in the room along with prices that will be charged to your card just in case you steal the items. It started off by saying that alot of people liked their items and took them, so here's the price list in case you too, want to steal something. I felt like they expected my husband and I to steal something! Insulting. Other than the crappy way they made us feel right from the start and the lack of the luxery of an essential such as an iron in the room and no one to deliver it, everything was great.

New Furniture, New pool, all new bedding, friendliest staff in the mountains, great location. we stayed for 3 days, will stay another three anytime. When you get there ask for Jill! She was wonderful, always helpful.

We had a very nice room. It was clean, non-smoking and easy to get to. We definitely would go back and will recommend it to our friends. It's next door to Hardee's where we enjoyed going for a sausage biscuit and coffee the two mornings we stayed at the lodge.

We stayed there to celebrate my Mom's 80th birthday. The staff bent over backwards for us. The rooms have been redecorated and are very nice. The towels are of a better quality than you would expect for that rate. The overall stay was exceptional.

It's not fancy would have liked a guest laundry. It is convenient, within walking distance to some nice shopping and dining. And there is a gas station right next door making it easy to fill up the motorcycle and take off. We spent 3 night and will go back.

We will never go back. Service was lousy, had to clean own room and take dirty towels to office and get clean ones, also had to ask for toilet paper and soap. The ice machine was broke(all 3 of them). Air conditioner leaked on inside. We reported it, but no one came to check it out. We had to walk on wet carpet. Used to be a nice place to stay. Changed the name to Cherokee Lodge. All in all it was a bad experience. Was not worth $91.00 a night.

Nice place to stay. We have stayed there for the past 3 years. Convenient to everything. The pool could be cleaner and more tables. The service was very nice, the rooms were big enough and was kept clean.

Even though the hotel is an older one, the room was very nice. It was clean and we enjoyed our stay. When we decide to go back to Cherokee this will be a hotel I will consider staying at again.