No internet access in room or lobby
By A Yahoo! Contributor, 10/3/07
Nice room. No internet access in our room or in the lobby - signal too weak. Were told to use the outdoor pool area for internet access, and it worked there. But there is no outlet there and it's in the sun so the laptop screen washes out.
Staff told us to call their contractor. This is absurd. I guess if their cable goes out you have to call their cable provider. If an air conditioner goes out perhaps they will give you the number of their mechanic and tell you to call him. Staff is evidently not permitted to contact hotel contractors.
When we travel we have a schedule to keep and don't have the time or inclination to manage the repair of a hotel's facilities.