Howard Johnson West Memphis, West Memphis

i didnt see anything wrong with this hotel staff was great everything was sparkly clean

this hotel so not what we through the two room we had for our kids air didn't work my room the water wouldn't go down when taking a shower the night service was bad she trying to charge us for two room saying the kids was in two room some of them didn't know they move she gave a key to our kids me and my sister didn't know until the kids told us when it became a problem your morning shift gave our kids aproblem over a towel talking bad to her

nasty nasty nasty the place is nothing like they say it is. tried several rooms it just got worst.

The hotel and the staff were great. We had no complaints, no problems. The room was nice and the breakfast was an added bonus. Each member of the staff that we spoke to was kind and courtesy and always able to help with any questions regarding the West Memphis/Memphis area. I would recommend this hotel to anyone asking.

We where on our way to Cape Girardeau, Mo. Stopped in Memphis. the Hotel was clean, staff was friendly, room was clean, no pool, local resturants where easy to get to, breakfast was good, price was great for two people $55. over all just a nice place to stay

Checkin was swift and easy. Motel had very average rooms. New years parties next door kept us awake until 2:30am. Management didn't seem to have a problem with people renting rooms for parties. Exterior of motel was dirty. They shut down the breakfast bar too early.

My room was clean and spacious. Because some of the Katrina evacuees were staying there, parking was poor and people were hanging around outside. It was difficult to ascend or descend the stairs because people were sitting on the steps. I left something in my room and it was found. They mailed it to me and I received it within 2 days. This hotel is only 5 minutes from Memphis. Great location and great value. Very attentive staff!! Would definitely go back!!

When we booked the hotel room I was told each room has refrigerator and high speed internet connection. When we checked in there was nothing. We talked to the receptionist but since our reservation was made through hotels.com and therefore it was pre-paid, we couldn’t even upgrade to a better room. They explained to us, that the manager assigns the rooms that are booked through hotels.com or similar sites and they can’t do anything about it. So draw your own conclusion, but here is mine: Because we got a cheaper rate then what the normal is, therefore we are not treated the same as other guests and get the worst rooms. Our toilet overflow the first night, then we were moved to another room. (Not better at all!) Here 2 of the lights didn’t work, the bathroom door got stuck on the toilet every time you opened or closed it and the bathtub floor had air bubbles underneath. BTW, the internet connection was that you had to plug the cable into the side of the phone and then use dial-up. I will think twice before I book a room at Ramada again.