accident during renovations in 2006
By A Yahoo! Contributor, 10/23/07
the dining area was great, everyone was very friendly and polite.
The hotel was under major renos. I had a fall in the atrium in an area that was not roped off. I was there for a convention. I ended up falling into a hole in the floor by the couch. All they did for me was file a report, offer me a free movie. They didn't really seem to go out of their way, just past my report onto their insurance company who I have been dealing with every since.
I was injured, could not work, missed my convention, and am having to prove things that are obviously apparent in the photos at the time. I heard someone else fell in the same spot I did that same weekend. The hotel did nothing to barricade off the area even after 2 people had accidents. I hope they are happy with their 8 million dollar reno and don't help out anyone that was supporting their hotel during stays that got them the money for the re-design..they may look after their guests when everything is good, but beware if something goes array...