Howard Johnson, Brook Park

Nothing to like but price, but given how very run-down and dirty this place is even the price is too much. I cannot believe that anyone can give this place a decent rating and I can't believe Howard Johnson has it's name on it.

I don't understand the bad reviews for this hotel, but I guess I'm not a hotel snob. We arrived at 10:30pm and were welcomed by the nice gentleman at the front desk, given the wrong room and key, but it was quickly fixed without any trouble. We're smokers so we were in a smoking room. Big surprise it smelled like stale smoke. I'm not complaining. The room was CLEAN and already warmed from the heater. The ice machine worked just fine. Anyone we spoke to who worked there was very pleasant and nice. Best of all, we felt safe staying there. We really had no complaints about the place other than we couldn't regulate the temperature of the room b/c the heater is so old and the room was fairly small. For the price and location, you can't beat it. We've stayed at more expensive hotels and had a much worse experience than we had at this one. We would definietly stay again.

This Hotel was just plain and simple Nasty, We thought it had a foul odor to it. The Beds were so low to the ground and lousy mattress's that my son honestly slept in the bathtub, and felt it was better than the BED! We request a room for 5. We waited 1 full hour for them to bring up a rollaway. We checked in late and was leaving early due to our flight so the last thing we wanted was to wait a hour to go to bed. The TV remote did not work. We left in the morning for our wonderful trip. Left our vechicle there. Everything was fine until when we got back and the driver pick-up us up at the airport (Which took 45 minutes, it's a 3 minute drive!) to bring us back to our vechicle parked at the hotel, and while we were loading our suitcases in the truck "The driver from the hotel throws my carry on bag into the trunk of another couples car, and they were off to Pennsylvania!! So Now I have to make arrangement for my bag to get shipped back to me. I had all the gift's we bought and VALUABLES from our trip in that ONE BAG! Many $$. The hotel has been less than eager to help with this matter, If you can get the manager to return your call, your very luckey.. Myself and the party from Pennsylvania both have voice mail and he states he has called us back and left messages, but funny neither one of us get them??? (But we get each others and Everyone elses)...Bottom line I will get my bag back, but I will never stay at that Howard Johnson's again! Thanks For Nothing.. P.S. The internet connection was a big joke too....When we called and asked if they had internet they said yes!, well guess what ONLY SOME ROOMS CAN GET IT!!! Our was not one of them??? BUT they don't tell you that. Spend the extra $10 and go to a real hotel.

I can't believe anyone thinks this hotel is clean, not only the room but the lobby was dirty too. We were very tried, and it was snowing petty heavily. we really were to tried, to go checkout another hotel. There was no ice in any ice machine on any floor. But there was ice outside the elevators and on the sidewalks, know one salted the walks! We never saw any breakfast accept coffee. There was a man screaming a woman's name for a couple of hours, outside our room- right across the hall. Also I asked the front desk {MAN} in person and on the phone why the Internet wasn't working and finally he told us that not all the rooms have Internet service.- this info was given to us about 11:00 pm. we were ready to go to sleep and we had a lot of work that needed to be done! That was the main reason we choose this hotel, because they claimed they had free Internet service. I could go on, This was very frustrating!

Just needed a place to crash before a flight. Would not stay at HOJO again. Our first "nonsmoking" room smelled like the breakroom at a steel mill. Second one was a little better. All hairdryers have been removed but the wall mountings remain? No coffee made for breakfast. No batter for the "delicious hot waffles". Sign at front desk offers "protection" for $2. Do they rent by the hour too?

This is the best hotel for the price. Customer service was very good, very clean rooms and close to airport. Shuttle need cleaning. Breakfast was very reasonable especially hot waffles.