Has the potential to be a five star hotel, but needs some improvement
By Peace, Love & Serenity, 11/17/07
Our home was under construction, therefore, we stayed at our local hotel in San Pedro,CA. We absolutely love the marina and the area is quiet and peaceful.
The best part of our stay was the excellent and friendly service of the staff. The food was also very good - our compliments to the chef.
However, there are some items that need improvement:
- No valet or bell captain when we checked in. Therefore, we needed to carry our luggage to the room - making several trips.
- The only exercycle in the fitness room was broken.
- The molding in our room was coming off the wall and held together with tape.
- The carpet and chair ottoman were dirty.
- There was not a mini refrigerator in our room.
Some other added suggestions could be:
- Add entertainment in the lounge on weekends.
- A separate restaurant for intimate dining would be ideal.
All in all, we enjoyed our stay. With slight improvement as noted above the Doubletree - San Pedro could be a five-star hotel, especially due to their friendly and warm staff.
