Excellent in Service and Quality
I stayed at the Hyatt Regency for the 4th Annual National Parkinson Foundation YOPD Conference. The Staff was so very attentive, they made sure my oxygen needs were taken care of before I got there, and made sure I had special transportation for my powerized wheelchair,. Our flight did not leave until 9:30 P.M. (my mistake) on Sunday, yet the hotel let us stay until time for our flight (w/o charging an extra night) and took us to the airport in the special transport Van. The Bar and Grill in the Hotel played Jazz nightly and was absolutely wonderful. The atmosphere in both the lounge area and the dinner area were wonderful, beautiful candle lighting, white lights, and the sound of jazz in the air made the evening special. It was like an early 10th anniversary special as well as a conference. Everything from Room Service to Laundry Service was excellent and went above and beyond the call of duty. The Food in the Bar and Grill was superb and all the staff that my husband and I encountered were absolutely 100 percent customer oriented. The room I was given (due to my special needs) was beautiful and did not make me feel like I was in a "special needs" accommodation room (some hotels it does feel like a hospital room). I would definately recommend this hotel to anyone. Even the entrance was charming, yet elegant hidden by carport that was covered w/ flowers and vines it was beautiful. They offer many packages at reasonable rates to tour D.C. and surrounding areas, as well as the shops and restaurants surrounding the hotel are all within a cobblestoned 6 block radius. We were also lucky enough to have our conference the same weekend that Reston had its Annual festival, so we enjoyed live Concerts and street vendors - it was wonderful! The fountain in the square alone is breathtaking!! So if you are ever in the area, I would definately recommend the Hyatt Regency in Reston VA!!! You will not regret it!