Holiday Inn Casa Grande, Casa Grande

My Stay at the Holiday Inn was a really nice experience! Upon check in, Yvette (the front desk agent) offered to sign me up for priority club (which is a card usable at all intercontinental hotels) she then gave me several complimentary items in a very attractive gift bag. I stayed on the 3rd floor, the room was very nice and accommodating. I was able to keep my drinks in the fridge, and I enjoy popcorn while watching movies, so the microwave was great to have! I didn't utilize the bar, however the folks in there were having a super time! I did eat breakfast in the restaurant, it was very good. I am not a buffet fan, so I opted for the custom omelet, which was prompt and delicious. I ordered room service for dinner as the restaurant was quite busy. Much to my surprise, the order was delivered within 20 minutes, and the room service person even called to come get the tray. I really appreciated this, as I am not a fan of leaving my room service outside my door for everyone else to see. The free WIFI in the room was exceptionaly fast which is rare in hotels that offer the free service. The front desk, the main area housekeeper, the restaurant staff were all very very nice and made me feel welcome. This I found to be a very rare experience, as I do stay in hotels throughout the year, and find most hotel staff to be a little curt and watch as if you were a common thief. This was not my experience at the Holiday Inn. So NICE! I didn't utilize the swimming pool, however it did look very inviting and I noticed the maintenence staff taking care of it both days I was there. I recommend this hotel to anyone traveling to Casa Grande. The Quality of the hotel and of the service is like none I have ever experienced. The staff is so incredibly friendly I couldn't help but smile at every one of them I came across. KUDOS to Holiday Inn! I appreciate you!

The service was outstanding. From the front desk to the restaurant absolutely great. I was there for over a month on business. I was treated with the upmost respect from beginning until the end. The hotel also gave many perks such as daily breakfast and dinner coupons, free laundry and dry cleaning and a complimentary drink. The staff was always there to help no matter what. The only thing I didn't like was the train that goes by daily. But with the kind of service I was provided, I came to accept it. Thanks Holiday Inn!

we've been there in Aug 07, good pick for the money. probably the best hotel in casa grande. nice pool! and gas station in the nearby where we bought cold beers

I have had nightmares about this place since staying there. We were supposedly in the newly renovated rooms on the 4th floor and yet everything was falling apart. Tiles were missing from the ceiling with cobwebs in them. The towels and sheets looked like they were from the 60s. The carpets and seats were all stained with mysterious dark matter. I could hear noises all night, mostly kids screaming bloody murder either next door or floors below. As we'd walk down the halls things would fall from above, even vents, and they were not cleaned up during the 48 hours I was there. The service was substandard. The waitress yelled at me because I wanted to order with my drink but that was apparenlty too much for her to handle. I'm not sure why my company choose to hold their event in this "hotel" but I will never spend another night here. The nightmares I've had since is enough to convince me.

The pool was green, the rooms were worn and there was no continental breakfast as most Holiday Inns offer. Internet connection was not working. It was not worth the money paid. I have stayed at Super 8 and it was a better all around experience than this was. Super 8 is a budget hotel with a continental breakfast and no pool. We go to Casa Grande once a year to visit relatives and have stayed in a number of hotels in the area and this was the worst.