Concorde Inn Rochester Hills, Rochester Hills

I live in the area & we wanted to get away for a night. We looked up the Concorde online & stayed there on a fri/sat. The rooms were a little chilly so while my husband had to get something from the car, i asked him to stop by the front desk & ask for extra blankets. We waited & waited, nothing. I called down there about 30 mts later & spoke to the manager, he said that they were on the way. I said, "what does that mean, now or 10 mts?" He said about 5 mts. I waited 5 mts...nothing. So I called down again. I ask the manager/owner why we hadn't gotten the blankets yet? I told him if i didn't get them soon, i would call him every mt. on the mt. until i got them...nothing else seemed to be working!!! While I was on the phone with him, i could hear him telling someone to send up some blankets. WHAT?? I was so pisst, i told him if we didn't get them in 5 mts. that i would have to come down & find out what was going on. He said that we were no longer welcome & he felt threatened by a GIRL!! That we should leave his hotel. At this point i hear a knock at the door, it was the hotel staff with the blankets. I was still on the phone with the manager/owner & i ignored what he was saying & hung up. The staff is LAZY & RUDE, i would never recommed anyone staying at this hotel esp. if they want any kind of customer service!!!