Good if you don't mind thieves in your room
By A Yahoo! Contributor, 9/5/07
Was clean and looked reasonable, but I would never stay at another La Quinta Inn based on the way staff handled a bag we left behind in our room inadvertently.
When Jervina cleaned our room, a bag we had left behind was locked in the room. She is the only one with direction to enter the room and apparently cleaned the room. When we called 4 hours after we left the hotel to inquire about our missing bag.....sorry, no one turned anything in. No access to a manager, no access to anyone who was willing to commit to interviewing or discussing the situation with Jervina or other cleaning staff.
I was told I should file a police report. Which I did and found that I wasn't alone. Many items have been coming up missing at this hotel lately. A review on another site indicates they lock up the soap to keep the staff from stealing it. This sickens me, even more so when all circumstantial evidence points to their staff and no one is willing to address the culprits!!!!!
My next contact will be the La Quinta National office to discuss how they can keep their name on a hotel run so poorly.....Too bad, because the rest of the staff was reasonable enough.