Millennium Hotel St. Louis, St Louis

Our recent stay at this hotel was awesome. However, like many others, I instantly became worried after reading all the negative reviews. Upon arrival, I was pleasantly surprised. We arrived on a Friday afternoon and were able to check in immediately with a minimum wait time. The staff was helpful and friendly. The indoor pool was closed, but we had access to the outdoor pool. The prices in the restaurants and gift shops were pricey, but no bigee. We stayed in the north tower; our rooms were clean and the beds were super comfortable. I saw a lot of wear and tear around the hotel, but that didn’t affect us. Our room was on the 25th floor; we too had a great view of the arch. I would stay at this again. I would eliminate the $18 for parking in the garage. All in all, I give this hotel Two Thumbs Up!

My buddies and I checked in on a Thursday afternoon which was fine....however, the lines were ridiculous to check in Friday and Saturday. I would NOT have been able to handle that. At one point, it stretched beyond the gift shop which is nowhere near the front desk. I did notice some peeling wallpaper and other minor things, but nothing to really complain about. We all felt it was decent value in a great location. Our rooms had a nice view of the arch. The front desk ensured we got all 5 rooms I reserved near each other. The south tower is underwhelming but the beds are comfortable. I did notice a few marks on the walls here and there, but again, not something I worry about typically. It does cost 18 to park and 10 for internet.

We stayed there last night. It was very nice, I was worried after reading all the reviews but we found it to be great!! The only thing was the bell-man did not offer to help with the door. It was clean, the floors looked great, the staff inside was nice, helped with some directions. We booked the room thru priceline and got the bargain of a lifetime.

I’m not sure if the previous reviewers stayed at the same Millennium hotel in St. Louis as I did because my friend and I had nothing short of a fantastic visit at this hotel. Everyone from the phone operator, to the front desk, to the bellhops, shuttle drivers and housekeeping were all super courteous, professional, friendly, accommodating…everything you could want in a hotel staff. Our room was awesome, spacious and impeccably clean including an awesome view of the St. Louis Arch. Linens were clean and fresh and the extra pillow I requested was delivered quickly. The weekend we were there, the place was packed with March Madness fans, a wedding reception and a bridal shower. However, we had no idea because we were treated as if we were the only ones staying there! Without hesitation, check this place out and give them the rating they deserve. So many people have time to complain, but so few have time to say job well done! Well, I have the time and I’m saying job well done loud and clear. We will most definitely come back to the Millennium St. Louis again and again. Our special thanks and praise goes out to: Jessica A. Ernie Kevin (best shuttle driver in the world!) Sheldon Jackie Sonny Erika Terrence Wanda Jessica W.

I called the hotel ahead of time to ask about the parking, they said there was a garage and it was $18 and they do not comp the parking. We arrive on sat afternoon, I parked on the street (no charge on weekends) but if your car is nice I would not park on street. If you park in garage you can NOT come and go without paying each time and at no time did I see anyone in the garage for safety or assistance. Just a note, the parking problem is not the fault of the employees, I would love to stay here again but will not just because of the parking issue. The desk personell were polite it is what it is. Take your bitches to corp if you want to make a difference. The Room ! (1911) The room was neat, tub had hair on it and in it, trash under the bed. I think the room was just straighted and that was it. We travel enough that we bring cleaning and disinfecting supplies, this is always a problem with bigger hotels in the city. The Bar ! A beer is $5, about double what it should be but you can't beat the view from the bar area. The bar keep was friendly and knows the city well we enjoyed our time visiting with him. The Top of the Towers Restaurant ! Fantastic, great people there, Next time in town I would stay somewhere else and for sure go to this restaurant, the price's are expensive, $10 for a piece of cheesecake but it was amazing. Overall ! Our trip to St.Louis was great,,1st stop was Hodak's on gravois, 2nd stop was Broadway Oyster Bar on Broadway and then back to the motel to Top of Towers for desert and coffee a perfect weekend. If the parking isnt a concern or the expesive bar prices or a room not properly cleaned then you should be fine. We roll with the punches and make the best of everything. Good Times.

We were extremely disappointed in the quality of the hotel room for the price. The bath tub was filthy black on the standing surface, one of the beds smelled horrible, mold on window casing and bathroom ceiling, liquid spill down the front of the dresser, the shower head was a tub faucet with a threaded adapter to add a plastic spa jet for a head. the stay was dreadful at around midnight some choir started performing in the open area outside the rooms awaking our family making it even more difficult to get a good nights sleep. I have photos I would have been happy to attach.The rooms rented weren't worth half of what we paid.

$18 to park, when I am paying $100/night to sleep in your hotel? that's absolutely absurd. and then to charge $.20/minute to use the business center? I have NEVER been to a hotel that charged for internet in the business center. Tried to connect to the internet in the hotel room (for a fee, I know we were SHOCKED (sarcasm)). and not only would it not connect to my relatively new DELL, one of the most common lap tops used, but when I called the internet help desk, the man was completely rude and spoke to me like I was an idiot. I graduated with a degree in IT. He told me he called the front desk to get me a new cable, but no one ever showed up. The tv's in these rooms are a joke. 16 inch fat bottom televisions made in 1993. So out of place in the decor. The unfortunate thing is that everyone who worked at this hotel, was incredibly helpful and friendly. Literally the only thing I would change about our wedding night, is staying at this hotel. p.s. - Where are the shower caps????

The parking garage is across the street from the hotel. We drove around for half hour until we found a spot to park. We got into the hotel at 10pm to find a line of about 30 people. My husband went to the front of the line saying we had a reservation and they said there wouldn't be a room available for 2 hours. He asked for a credit back, and they said there would be a small cancellation fee. My husband said there better not be a charge at all! So much for celebrating my 40th birthday! We won't be staying at the Millennium or recommending the hotel to anyone. So sad.

My Daughter's High School band group just recently stayed at this supposedly 5 star hotel for 3 nights. It is definitely NOT a 5 star hotel! There was broken furniture,the bathtub drains did not work properly. I took a shower while standing in ankle deep water. The whole fifth floor was used by our group. Everyone with any allergy problems at all were sick after the first night. We found mold in a lot of the rooms,some of it coming out of the heater/ac vents. In one of the girl's rooms there were bloody sheets with a tampon in them upon arriving so the girls had to wait for housekeeping to come clean it up. We were told that the sheets were only changed every 3 days to save on energy. One of the rooms had no electricity so that group of kids had to be put in another room. Breakfast at such a "top quality" hotel sucked! And the breakfast buffet was $14 for a very minimal selection. Indoor swimming was not even considered after seeing how nasty the pool was! I can't believe they charged $10 extra per day for internet, even cheaper hotels have free access. As far as location it was great until Saturday night, it was like being right to a drag strip! the traffic in and out was incredible! It had turned into a party palace! There were women coming and going that you could tell by the way they were dressed what their occupation was. It was not a family oriented experience at all! I've stayed at La Quinta Inns that were just as nice as the rooms we had. I definitely NOT recommend the Millennium to anyone or ever stay there again! Nastiness is their best service!

Likes: good food good view of arch sent us to the Hilton to go to their pool Dislikes: they didn't tell us the pool was closed peeling wallpaper smells bad door frame dirty/ walls dirty carpet has stains door lock is loose and unreliable terrible traffic around the hotel/ expensive parking elevator malfunctioned multiple times ceiling is caving in over shower carpet is torn up in places dirt and dust on basebnoards/tables/mirrors/dresser/light gift shop has items marked up outragiously