This Hotel Needs Serious Front Desk HELP!
By A Yahoo! Contributor, 8/18/08
With so many great hotels in Sheboygan you will be MUCH happier if you book else where! I made a group reservation for 21 over 6 months in advance, they lost reservations for 1/3 the group, including mine. Despite my worthless confirmation number the woman at the front desk claimed to have absolutely no record of me and claimed I must have book another hotel (even though 2/3rds of my group's reservation were ok). Her logic defined anything I have ever experieneced before! Bottom line they give your reserved room away if you check in after 3 pm when they are busy, claim never to have heard of you, and offer no further help! Fortunately a local, upon hearing our problem, refered us to the new Great Stay Hotel, a few blocks away that was absolutely wonderful and where I will book my group next year!