Skyline Hotel And Suites, Wisconsin Dells

My wife and I have gotten to know the owners and all the staff. We have gone to the Skyline for more than 20 years and we ask for the same room all the time and have never had a problem any problem was attended to right away and they bend over backwards to make sure that your stay is a pleasant experience . Never Ever have we had any thing missing. The breakfast is only waffles and cereal that you prepare so if it was bad your the bad cook . I can not believe any of the negative comments made. They have been there for many years and they should make comments on all the bad guests that they have had. See you in July and September . Mr. And Mrs. J.M.

My son and I went there last August for four nights. The check in girl was extremely friendly. We got the key (a little old fashioned lol), and checked out the room. Cleanliness was acceptable. The location was excellent, and my son and I walked to EVERYTHING. And anytime you can get a deal for four nights, two people, in August for under $400 while still getting free passes to a place like Mt. Olympus, you don't complain. Complaints? Minor stuff. A towel exchange was inconvenient. No coffee maker in the room. The overnight staff didn't seem overly interested in dealing with loud and obnoxious guests. And I've had better breakfasts than what was offered, but still, not bad. Not opposed to a repeat stay.

After leaving the Skyline hotel and suites my credit card was charged an extra 50 dollars because I was told our room was trashed and took two hours to clean. There is no way that could be true because we left our room almost spotless. I was told to talk to the manager about it who won't return my phone calls. I do not recommend staying here.

I was dissapointed mainly by the cleanliness of the restroom in our room which was room 106 on the first day of our stay we found a dirty diaper in the garbage which told me the room hadnt been cleaned very well in add ition the next day while taking a shower there was no shampoo or condtioner offered and alo the was mold growing on th inside of the shower curtain.I was further dissapointed by no coffe pot offered in the room and when e went to the free breakfast the was no toast offerd. ia addition the remote cotrol for the less than nerw tv was missing the back and the batteries were continuesly falling out. I would also like to comment one the staff. They were exceptional!!!

Subject: Disputed Charges My wife and I agreed to reserve three nights 8-14 to 8-16 at the Skyline. After arriving with a small baby (13 months) and two other young children, we found that we had a clogged toilet. The maintenance employee came three times to fix it with little success. During the first hour we were there, and after arriving back from swimming at the hotel pool, we discovered that $300 in cash was missing from my wife’s purse. (Wisconsin Dells Police report #20044650) We realized we could not afford to stay the third night and actually tried to leave after the first night because of the theft, but we could not obtain a reservation on a busy Saturday summer night. When my wife explained to management that we did wish to stay the third night, she was told the only solution was to have a prepaid voucher sent to our address in Lowell, Mi. In turn they chose to withhold our deposit. ($143.19). In short the hotel was poor (dirty) the toilet did not work, and we were ripped off from our room. Later we found that someone had written down the account # from my debit card as well and bottomed out my checking account. (Over $900.00) After getting back from Wisconsin, we never received the voucher. When I talked to Management (3X), I was called a F^$%^*& Loser and was told to get a life. In my opinion I should not have to pay for a service I didn’t received. Because of my experience there, I don’t intend on going back. My children were disappointed and my family was victimized. Instead of expected sympathy, I was treated rudely as if I was the problem. Thank you in advance for protecting the consumers involved.

I can't complain since it was free, but if i had to pay i wouldn't. It was to smal for my family. The pool wasn't bigger than a pool you would have at home. Beware they take peoples deposit and they don't answer their phone either. They don't give you anything free.

Can you say "FALSE ADVERTISING"? You do not get any tickets to a waterpark, nor do you get any coupon books, although it's advertised all over the place (including a huge banner in their driveway!). The rooms are dirty and stinky! The service is absolutely horrendous! You are treated like dirt when you stay there! I would highly recommend that you pay the extra money and stay at a hotel that treats their customers with morals!

The indoor pool was not big nor the outdoor.the pools were not very clean.It was a loction near all the places we wanted to go. Overall it was average.