I Would Never Use This Hotel!!!
By A Yahoo! Contributor, 7/13/09
I booked a four night stay with this hotel thru Expedia. Before booking I was assured by Expedia and the hotel that I could cancel the reservation. My mother-in-law got very ill so we had to cancel the trip. Now Expedia and the hotel tell me that I had a non-refundable rate and cannot cancel the reservation and I must pay for the full four days. The manager at the hotel had no compasion for our problem and insisted that I must pay the full amount.