Days Inn Raleigh Beltline, Raleigh

We went to Raleigh to attend a conference and there were three people in our group that stayed here at this Days Inn. We appreciate and need affordable places like this, particularly in these times, but after staying here for 2 nights, I am sorry to report that this motel has a serious problem with their basic housekeeping and perhaps room security. One member of our group discovered a used condom in her room upon check-in. Staff immediately provided her with another room, but how could any establishment allow such a thing to happen? Either their housekeeping staff failed miserably, or people are entering the rooms somehow after they’ve been cleaned. A second member of our group discovered one of his washcloths wet and apparently used upon checking-in to his room. Me….I discovered a large, rolled-up bandage about the size of a cigarette lurking on the floor when I started to climb into bed that first night. Additionally, each of felt that, overall the rooms that we had were “uncared-for, and unclean”. It was not a good stay, but since the rooms were already paid-for by our employer, we had no choice. I politely reported this all to the management upon checkout, and they were apologetic, but that isn’t reassuring enough to ever get me inside another Days Inn, ever. If you are still lured by the good location and affordability (like we were), please be sure to check out your room very carefully before you actually check in. Also, they slipped-in a “Safe Charge” on each of our bills when we checked-out, so be aware of that little extra cost as well. I wish them well and I hope that they can solve their problems.

The room was nice and comfortable until I looked over and notice some ants on the nightstand. Not thinking anything about it, I had my fiancee check the table and he moved the alarm clock and there were a swarm of ants. It disgusted me beyond belief!!! I would never stay there again.

I found the management extremely helpful. I had NO problems. In fact, for those of you traveling with pets, as many of us do, this is truly a pet FRIENDLY hotel. Ground floor rooms are plentuous and areas for walking your pet are convenient and well kept. I spend two weeks in this hotel and had no issue with any one or anything. Will stay there in the future.

Rooms are plain and what you'd expect from a budget motel. But the management is the pits. Rude, arrogant, and just plain nasty, and they overcharged my credit card. Calling to complain to Days Inn's offices headquarters did no good at all. They were totally unresponsive. At least this place taught me a lesson. No more budget hotels. If you're a budget traveler, they treat you like scum. They don't care about repeat business, because there is always more scum. What a way to go, Days Inn.

I checked into this place as I had a Days Inn discount, due to a different visit when Days Inn had screwed up. I feel like an complete idiot for giving Days Inn another chance. I was very tired after driving to Raleigh, and checked in, and the desk clerk accepted the discount no problem. My kids and I got settled into the room, and were dozing when a couple hours later, close to 11 pm, the desk clerk called and said he wasn't going to honor the discount, had changed his mind, and we would either have to pay full price or "vacate the premises." This didn't seem fair, at this time of night, and a call to Days Inn 1-800 number confirmed that we had been checked in at the discounted price. I was a lone woman traveler with kids in a strange city and very tired, and I believe the desk clerk/management intended to take advantage of that. Now, if that was the problem, why oh why didn't the desk clerk tell me there was a problem WHEN I CHECKED IN? I could go into more detail, but basically, the management at the Raleigh Days Inn on Wake Forest are sleazy and dishonest characters. I feel terrible that I had let my children sleep in a facility run by such people. When I got home to call Guest Relations to complain, I was flabberghasted to find out that Days Inn didn't care at all what happened to me, or how me and my kids were treated. They said the only thing Guest Relations does is fax the complaint back to the offending Days Inn for their management to deal with. How can Days Inn conduct business this way? I already know they are unethical and dishonest; what hope do I have for any different outcome? I stay at national chain motels because I figured that would offer me some measure of safety, and some corporate accountability if anything goes wrong. But that is not the way Days Inn operates. They are just a front for a string of independent businesses, and offer the traveler no protection or security whatsoever. I never, ever will give business to Days Inn. The budget price does not make up for the grief of dealing with people who treat their customers with such rank contempt.

Where on earth can you get free long distance phone calls? I would stay there again just for that! The manangement could not have been nicer. They let me have the floor I wanted and the location of the room I wanted. They did not even laugh at me when I told them the a.c. didn't work. This turned out to be my mistake as it was not plugged in. They even have free Internet access in the lobby. I was thrilled and will stay there again when I am in Raleigh. Thank-you.