Customer Service very lacking...
By A Yahoo! Contributor, 9/5/11
The accommodations were nice and our family had a wedding in the area, so we filled the hotel. The woman at the desk told us that she didn't want us to be in the dining area, because she was going to be playing cards with friends. We had my grandfather, my aunts, uncles and cousins. We then said that will be fine and we will just get together at a room to catch up. She then told us that that was not acceptable either. As I previously said we FILLED up the hotel, do we not deserve to be able to sit somewhere and exchange pleasantries from family that we haven't seen since the last wedding in the family? Very unhappy with the way we were treated.