Best Western Heritage Inn, Antioch

This Hotel is No longer standing, I mean literally, it is torn down. Best Western Heritage Inn in Antioch, CA. 94509

I thought the rooms were clean and the pool was great. This Hotels in a great area in town. It has a dennys, washington mutual and a bowing ally in the same parking lot! Also a mall, 24 hour fitness (which is free with the hotel stay) gas stations, kaiser and grocery store shopping plaza across the street. Also, its right next to the freeway and lots of other shopping places and food places within 5 min away. The staff was very friendly and helpful especially the head of maintenance guy was the most friendly and helpful and he was hot! ;) Best Western is the best hotel and in the area to stay in Antioch and the surounding towns in the East Bay.

I stayed here for several nights as part of a business trip. The room wasn't ready upon my first arrival and the person behind the counter had little idea as what to do about it. When I did get a room, it smelled horrible (ashtray smell also). The faucet dripped and they really don't have a gym (have to go to the mall down the way). Very little fresh food around these parts. Decent location for getting to Pittsburg, but please don't expect anything grand.

Very clean rooms, comfortable beds, polite staff, reasonable rates. Very convenient to restaurants, mall and bowling alley! Would recommend highly over the Ramada Inn!

We checked in last minute and they gave us a really good rate, but when we saw the room, the carpet was filthy, the TV kept coming on, and it smelled like a giant ashtray. One night we returned to our door being left open by the maids. Luckily nothing was taken, and we complained immediately. We were given the runaround and one of the employees even said, "The staff has been here for a long time..." Basically they called us liars when we were just asking them to look into the matter. Anyhow, it's in a horrible location where there is mass amount of construction and there are people lurking around at all hours of the night. The rooms are filthy. Take all of your personal belongings with you. Don't stay here unless you are desperate.