Bad Rooms, Worse Service, and poor location!
By A Yahoo! Contributor, 4/7/05
Customer service here is abysmal. We stayed here for 2 nights then moved next door to the Oxford Suites, totally wonderful experience there yet could not make up for the Inn next door.
We made reservations here and they could not secure us a room that we were assured to be in our name so we had to take what was available. They lost the reservations and were terribly rude about the whole episode.
I would never reccomend this place to anyone. If you are on business in Yakima or just visiting, look to the Red Lion or the Marriot.
Its not near anyting, the nearest shopping is a Wal-Mart and a Car dealership, and the mall is nearly 8 miles away, and there is no downtown to see or experience. Even if there were it is across the highway and you must have a car to get there, forget walking!
THIS PLACE IS HORRIBLE, POOR LOCATION AND HORRID SERVICE!