One Mom, 3 kids, happy stay
We were completely impressed with the lobby of this beautiful hotel. The bell staff were prompt and helpful, the valet attendants greeted us warmly, the concierge was knowledgeable if maybe a bit overworked. The staff in both the gift shops were fun to talk to. The room was more than satisfactory, very clean and the bed was very comfortable. My kids fought each other with the roll pillows so I had to keep putting them away in the closet. My only complaint and it's no big deal- the pool is a small indoor pool, not a very fun family pool, more of an execise pool which makes sense because it's in the Fit Club, connected to the hotel. There is so much to do in DC besides get in a pool, that was not a problem for us. We stayed on the Club Level which I recommend. A visit to the Club Lounge was just what we needed for a quick break after sightseeing. We did not try any of the restaurants in the hotel, the timing of our appetites and our geographic location just didn't coincide. We did order a room service pizza, which turned out to be delicious and not too pricey. I wish we had tried Grand Slam, it looked fun. The lobby is full of pretty photo opps. I have plenty of pictures of me and the kids in the midst of the grand atrium. Loved it here and will be going back soon.