Most Unpleasant experience I have ever had with a hotel
By A Yahoo! Contributor, 8/18/07
We decided to go on a last minute mini getaway in Aug. Found this hotel online and since it looked decent I booked a non-smoking room. After a 5 hour ride from NYC we arrived next to a shopping center. If you like to go to Stop and Shop this is your best bet to stay. It's right accross the hotel. Further more, you would never get lost in the area, because you just have to head towards the gigantic chimneys of the Power Plant, which is also across the hotel.
I felt like sooo disappointed. We still decided to check out what's inside.
At the front desk we encountered the most unprofessional front desk staff ever. We were told, that they had run out of non-smoking motel rooms, we would have to stay in a smoking motel room.
I tried to tell them that my son had asthma, so there was no way we could stay in one of those rooms. I tried to cancel, when they told me that I should have done that a week ago, because of their policy. They can not refund my money.
So we decided to look at the room. It was highway front, smelling so bad that my stomach turned upside down and I around right away.NO WAY. We went back to the front desk.
They said they had suites, but for $40 extra a day. I was astonished. hjj,,,,,