The Suryaa Summit Hotels, New Friends Colony

Excellent hotel, great restaurants and I love the night clb royale mirage

Myself and my wife visited Delhi in the 2nd week of January 2008 and stayed at Crowne Plaza Hotel which was truly a five star experience, starting from Lobby to guest's room every thing was perfectly upto the expectation. we enjoyed our meal at Chinese Resaturant on rooftop. only thing which we found little pinching was the charges for hiring hotel's car so we preferred to take taxi from outside. rest all was excellent. Peter

Excellent spacious rooms compared to Hyatt and InterContinental Nehru Place, faces the 'Bahai-Lotus Shaped Temple'. Only thing lacking was a walk-around shopping area(inhouse arcade of 50+shops with similar things!) Room has all modern amenities but has no clothesline. Must visit for the cheerfull, courteous Staff-Front Desk, Duty Manager-Lady,Rooms Manager,extra considerate but well meaning Concierge and Chinese Room Manager!

the service was very good,especially the food,the spa is also good.i cant wait to go back to india and visit that hotel again. thank you crowne plaza.

I am a business traveller and have stayed in hotels all over the world. From my perspective, this is just an "OK" property. Clearly, they have the average category mastered, but they have quite a way to go if they are to get to their 4 to 5 star billing. The ground floor common areas of the hotel are actually quite nice. However, once you get above the ground floor, you will find that the hotel is in need of some updating. Construction and renovation seems to be the order of the day. The room that I had was small and was not terribly comfortable. Noise from construction went well beyond the manager�s assurance that everything would stop by 7 PM. The room appointments and decor are below par. The bed in my room was like sleeping on a stone slab. The mini bar was pretty basic. Overall, I would have to say that the room itself was un-inspiring. A word about the staff � While they are reasonably courteous, they did not rank very high in the customer service department. I asked for two liters of bottled water, and after an hour wait, I ended up going to the front desk to ask again. I was genuinely surprised to get the �deer caught in the headlights� act from the front desk clerk. They speak and understand english here, but sometimes you have to write things down for them. I personally dislike having to ask for things more than one time... especially when I am paying. If comfort and amenities and good customer service are what you are looking for, you may want to make another choice. I know I will next time I am in Delhi.

Facilities are Okay but current ongoing repairs made the room extremely noisy. Staff was confused as their records did not reflect the fact that payment had already been made; apparently the hotel had not yet received the money.