Hotel Roanoke & Conference Center - a DoubleTree by Hilton Hotel, Roanoke

This is a beautiful building, with a good location, and a very nice lobby. All amenities end once you step into the room. I stayed at this hotel for 7 nights while in Roanoke for work. The dust and grime behind the bed, the nightstand, and crusted into the carpet is appalling. I suspected that my bathroom was not cleaned after returning to the room after a day of work, and I requested hospitality to clean it. They never came to the room. The next morning, I left a kleenex in the toilet to see if they cleaned the bathroom. By the evening it was still there. The bathroom was never fully cleaned, and the carpet was never vacuumed. The window sill hasn't been wiped down in at least 30 years. Every amenity costs extra. Internet service is $9.95 per day. Exercise room is $9.95 per day. Breakfast will cost you at minimum $15 per person. Dinner at least $40. The vending machine was out of water, so I asked room service to bring up a bottle. $8 for two small bottles. Parking is a long way away, and it costs $10 per day. The room is tiny, and the bed linens were changed once while I stayed. ONCE! For being a "high class" hotel, I desire a clean environment - and this hotel is more filthy than any budget hotel I have ever stayed in. Do Not Waste Your Money - stay somewhere else.

The Hotel Roanoke is the best hotel in all of the city. I stayed in January because our house was being painted. The Regency Room is the best eatery I've ever had the pleasure of dining in. The food was super, the staff was attentive, and the free cookies at check-in were a very nice treat. The pool was nice and clean. When in Roanoke, stay at this hotel!!!

I must say I felt so pleased to see that you now have Security that patrols outside. Me and my husband stayed in you hotel two weeks ago, and enjoyed the nice clean service that "Hotel Roanoke" is known for. The reason I mention Secuirty Officer Keith, was it was a pleasure to see a uniform officer help me with all my packages that I purchased downtown. He asked me if I needed any help. Of course I said no but Officer Keith said he would not mind helping me. He pick-up 5 packages, and "Carried" them across that brige that connects downtown with the hotel. I even offerd $10.00 to him just to say thanks. He refused and stated , I 'am just doing my job. The next night I saw Officer Keith walking in the lower lot with a flash light making sure everything was safe. I WILL BE BACK AND SPREAD THE WORD THAT THE HOTEL CARES, AND OFFICER KEITH WILL BE WATCHING.

Did not like at all. Was not as nice as they say but the price was. Service was lacking in all areas. Very high priced and no different in rooms than the Holiday Inn.

I've stayed at this property 2-3 times each year for the past six years. I find the services, accomodations and ammenties to be very good. The hotel's location allows you walk to restaurants and nightclubs in the area. The meeting facilities are well equipped with the latest technology. I have stayed at the hotel for business and pleasure. The staff and management have created a wonderful experience for their guests to enjoy.

If you are planning on haveing a pet with you - better make sure you check with the hotel before had... This is not a neg for the hotel...but it is a note that Yahoo has the wrong incorrect information here. I called to double check on the ability to have pets with us - and they do NOT allow pets at this hotel. The lady I spoke with was very friendly though - so if you don't have pets I bet it's a great place to stay :)

My family and I traveled to Virginia this past April to go to the NASCAR race in Martinsville. In order to save some money, we stayed in the Hotel Roanoke, as the place is referred to. We were blown away. It was a great deal, for about $150/night. Considering how pricy some hotels can be near racetracks on race weekend, this was a great deal. The room was of a moderate size, on a courtyard, but it gave a beautiful view of the Blue Ridge Mountains, especially early on Sunday morning. After a long day of driving, the beds were especially comfortable, with a soft mattress. The staff was extremely friendly, and gave accurate directions on the shortest route from Roanoke to Martinsville. The lobby was gorgeous and the hotel was lovely. It is a great place for anyone.

There was not a thing I didn't like about this hotel. My wife and I stayed for 4 nights while visiting family in the NRV area and had a wonderful stay. We truly cannot wait to go back again!

I think they do not clean the rooms. I found human hair in the linens, ashes in the trays and coffee sopts over the cup. I was there with my children and when I called to report the problem it took them more than 1 hour to respond.My children were very tired by the long trip and we had to way so long. If it was not late at night I would leave right away. The hotel was recommended to my by a firend but I was more that disappointed. Check your bed before you even sit on it.

We decided to stay at the Hotel Roanoke because it sounded like an interesting place – and it was. The building itself is beautiful and you will not find a nicer lobby. But, our room was small, the TV was small, the bathroom was small – well you get the idea. The HVAC system was very noisy – so much so that we shut it off at night and just stayed under the covers to keep warm. They charge for parking (which really annoys me, but it is rather common for downtown hotels). On top of that the parking (self parking) was not at all convenient – on the opposite side of the hotel from the main entrance. They charge $10 a day for high speed internet access and $10 a day to use the exercise equipment. We didn’t bother eating at the hotel because the prices seemed excessive. The staff was very friendly, but, to be honest we wouldn’t stay there again.