Holiday Inn Express, Meadville

What was there to dislike? Beginning with customer service, the quality of the room, and the great complimentary breakfast. I have already compled them online feedback survey. In early February my husand and I stayed at the Holiday Inn Express Meadville, and we had such a great experience that we went back two weeks later, just to enjoy the surroundings. We're also going back this weekend for one last overnight before we open our camp, which is in the Linesville Area. The pool and hot tub areas are fabulous, especially for the rates we paid (or any rate). I'm a former business traveller and I have some background on hotel rates. What a value! Our room was perfect and so clean. Finally each person we came into contact with was knowledgable, helpful, friendly and extremely professional. I personally am part of a four person Guest Services Team for the 13th largest law firm in the world. I feel I'm a very good judge regarding customer service. Thanks again Meadville Holiday Inn Express!

TH E CUSTOMER SERVICE WAS HORRIBLE I WAS CHARGED A HUNDRED DOLLARS FOR SMOKING IN THE HOTEL ROOM WHEN I DONT EVEN SMOKE . I WAS AWOKE EARLY IN THE MORNING BY HOUSE KEEPERS YELLING BACK AND FORTH TO ONE ANOTHER IN THE HALLWAY AT SEVEN IN THE MORNIN. I HAVE MADE SEVERAL PHONE CALLS TO SEVERAL PEOPLE AND THEY ALL SAY THE SAME THING THAT THEY ARE NOT PREPARED TO HELP ME AT THIS TIME. TRAVELINI ENTERPRISES SAID HE CANT TAKE MY WORD FOR WHAT HAPPENED. HOLIDAY INN CORP SAID THEY CANT OVERRIDE THE PROPERTY MANAGEMENT. SO DOES THE CUSTOMER COME FIRST ANYMORE NOT AT HOLIDAY INN. THEY ARENT PREPARED TO HELP YOU AT THIS TIME.... KMA

Staff were friendly and the rooms were clean. Only issue was the air conditioning unit was a bit too loud especially at night time and could also hear next doors shower's extractor fan in the morning. Apart from these the location was great and the view was good. Breakfast was good too. Kids enjoyed it will be returning soon with the kids again.

Comming in from a large city (Charlotte NC) where there are many 3,4 and 5 star hotels to choose from. I was not expecting much from the Holiday Inn Express in Meadville But now I stand corrected. The rooms were very clean. The over all look inside and out was appealing. The continental breakfast was outstanding and most of all which I hold a high regard is service. From the front desk to house keeping. I would give nothing less than a 10+. Thank You for an enjoyable stay