Holiday Inn Express Waterloo Cedar Falls, Waterloo

This a brand new hotel, I am not sure what is this person talking about. Best! Best! Best! ..................All the way

The rooms were average looking. After the children were asleep, I was going to try and get some shut-eye myself. Upon laying down in the bed next to my son, I could smell urine on my pillow. I turned the pillow over and it was covered with dried yellow urine. Completely disgusted, I complained upon check-out the next morning and was greeted with a blank stare from the woman working there. With only a "We will check on it." And that was it. Horrible experience! So....the pillowcase was never even changed from the prior people who stayed and had urinated all over the pillow. So disgusting and totally gross. I will never stay nor recommend this hotel to anyone!