Camino Real Tikal, Tikal

Hotel was clean, Service was excellent, Lake and pool were wonderful. Also loved the food. Had the best sunset view right from the restaurant.

This is a very nice hotel, now. Clean, excellent food, friendly and helpful staff, the A/c is great, the views are spectacular, the grounds are well kept. The lake was great to swim in- so was the pool- and the road trip to Tikal was not an issue with a tour van. You should not drink the water from any tap in Guatemala, ours certainly was not rust colored. The rooms are a somewhat bussiness class instead of luxury class suites but this is in the jungle remember? They are still very nice, think Cancun 4 star. We looked foward to coming back in the evening to swim and eat. I thought the food was ecxellent with a local flair that was delightful. Best tres leches we found in country! The other poor reviews must have been under different management because the hotel is now run very well.

Except for the good service by restaurant staff, this place is not as advertised. Not clean, the pool smelled funny, uncooperative front desk supervisor, water not safe to drink (it was not even clear). The food was edible, but not anything I would want to eat again. I have travelled a lot in Central America and speak several languages, so I was caught off guard by this place. I believe it was once nice, but the hotel and pool really need attention. I am sure this hotel would not "pass" many people's needs for cleanliness, comfort, or value. Keep looking, please!

This hotel looks nice on the brochure and the web, but rooms are old, stale, and not in good repair. Our air conditioner was broken the entire time, which in Guatemala City (where we are living) is not a problem but since temperatures were up past 97F during our stay in Tikal, it made for a very uncomfortable stay. Our water was rusty and orange. The hotel was nearly empty, but would not allow us to check out a bit late, when our shuttle was due to arrive, even when we offered to pay for a later check out. Food is low average, the pool is NOT clean. The staff was lovely, except for Erik at the front desk who flatly refused to allow us a late checkout in an empty hotel and with an ill 1 year old. We ended up paying for a room so we could have 2 extra hours for our 1 year old to sleep. The hotel was still empty when we left, so I don't know why for a fee we could not have kept 1 room (we had 3 rooms for 4 people). He (Erik) also refused to give me his card or name, until we insisted 4 different times, both in Spanish and English. The ride to the park at Tikal is 45 minutes with half of that on unpaved road. The hotel was only worth it in the sense we got to explore the ruins. We would never go back--please don't confuse this with the Westin Camino Real in Guatemala City which is beautiful. This is not a Westin Property-it used to be. A big thumbs down for a run down, poorly maintained property.

It was beutiful,calm,very quiet, very CLEAN,and it made me feel safe. The food also seem safe to eat and delicious (hot foods hot, cold "" cold). The only NEGATIVE is the distance from the airport and the park and the cost of taxi could get expensive so learn spanish to communicate well with the taxi drivers ( you'll be swampt with allot of them at the airport and you may want to choose one that looks reliable and may cut you a break if you hire him for your stay). I didn't go with a package thing so I don't know if they offer transportation. OTher than that it is trully paradice! It is literally away from everything so you really depend on them for everything, so pack all the esentials just in case you don't want to spend big bucks. Oh, and I LOVED there adove steem rooms.

I found the Camino Real Tikal on the internet as a possible lodge close to Tikal. I have never been more pleasantly surprised! It is a beautiful hotel, well-maintained with a very accomodating staff. My daughter and I stayed there a whole week and hated to leave. You can count on us coming back next year! I will add that the room value is superior but the restaurant food is very pricey.

Hotel is isolated at the end of an almost undrivable road. Its facilities are not enough to make up for this isolation. Service is poor- missed wake up call, failure to deliver requested sheets, failure to supply requested cart pick up. Food is average at best. Nature trail was closed when we were there.

The hotel was very clean and pretty but boring. Not much happening and NOTHING is close. You must pay $20 per person for a taxi to anyplace, including the village right down the road. So you are stuck eating at their very overpriced and bland resturant. Overall think Holiday Inn with a overpriced Shoney's all set on a wonderful site.