Jackson Hotels

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BEST WESTERN PLUS The Lodge at Jackson Hole, Jackson

80 Scott Ln, Jackson, WY 83001

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Hotel Description

BEST WESTERN PLUS The Lodge at Jackson Hole

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Description

Jackson Hole's Newest in Luxury - complete renovation Spring 2012. Experience the area's newest and most luxurious accommodations offering generous amenities, stylish rustic decor and unsurpassed comfort. Each mini suite beckons for guests to unwind with presidential double pillow top mattresses complete with plush bedding linens and accents, as well as a spacious sitting area featuring a sleeper sofa. The spacious bathrooms offer granite countertops, plush robes and fine bath amenities. After a day of outdoor adventure in Jackson Hole, we invite you to relax and experience the best in technology with a 52 inch LCD LED 3D television and Blu-ray player, iHome alarm clock, and a large desk with a built-in electronic hub, ideal for any traveler.Hotel amenities include a new restaurant serving innovative cuisine, a newly designed indoor/outdoor pool, hot tub, and sauna, and a state-of-the art fitness center. We offer a complimentary gourmet breakfast to our guests each morning. The local town shuttle makes regular stops at The BEST WESTERN PLUS Lodge at Jackson Hole making getting around town easy and convenient. Dining and shopping in Jackson Hole are located nearby. This hotel is centrally located near Teton National Park, Yellowstone National Park, Jackson Hole Mountain Resort and Snake River. Great nearby recreational activities include fishing, whitewater rafting, hunting, sightseeing at national parks, hiking, biking, skiing, snowmobiling and horseback riding. Find luxurious accommodations whether exploring Jackson Hole or the Grand Tetons at this hotel gem.

Amenities

Air Conditioning (In Room)	Refrigerator	Telephone
Television (Cable/Satellite)	Microwave Oven	Non-Smoking Rooms
Television	DVD/VCR	Daily Maid Service
Fireplace	Safe (In Room)	Coffee Maker
Telephone (Voicemail)	Kitchen/Kitchenette	Mini-Bar

Hotel Details

154 Rooms / 3 Floors	Built in 1993	Laundry/ Dry Cleaning Service
Multi-lingual Staff	Sprinkler in Rooms	Car Rental
Common Area High speed Access	Smoke Alarm in Rooms	Photocopy Service
Concierge Services	Common/Public Areas Accessible to Wheelchairs	Fax (For Guests)
Complementary Coffee	Common Area Wireless Access	Gift Shop
Laundry Room	Room Service	Pool (Indoor)
Pool (Outdoor)	Hot Tub

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Yahoo! User Reviews

Reviews for BEST WESTERN PLUS The Lodge at Jackson Hole: 16

AVERAGE OVERALL RATING

SERVICE (2.5)

CLEANLINESS (3)

LOCATION (3.5)

VALUE (2.5)

Showing 1 - 10 of 16Previous|1|2|Next

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USER RATING

Very noisy

By A Yahoo! Contributor, 3/10/12

I am right now (@ 9:52 pm) lying in my bed in the Best Western "The Lodge" in Jackson, WY, trying to sleep after a looooong day of travelling to Jackson. But no chance. There is a huge snow plow right in front our window plowing and scratching the snow/ice and even when it is on the other side of the hotel, it is so loud, I can still hear it! No sleep! And the hotel itself is very clearaudient. Other guests passing by our room talking seem to be inside our room. Very thin walls and doors. There are some loud girls somewhere in a room either on our floor or below us and you can hear them screaming and laughing. And you hear every "omg". It seems that the hotel is undergoing a renovation at the monent. Our room (no. 330) looks very clean and seems already redone but the heating is very old. It is one of those "air heaters" which means I can either turn it on = very loud, or turn it off = room gets very cold. We have not yet seen the pools nor did we have breskfast, yet but I'm glad that we're having our own condo from tomorrow, hoping to catch some sleep next night. It is 10:02 by now and no change in noise level. Neither inside nor in front if my window. I can not recommend this hotel!

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USER RATING

Dreadful Dreadful Dreadful

By A Yahoo! Contributor, 8/24/10

powedered eggs and stale bagels for breakfast Spas that were never hot (probably to cost cut) TVs that dont work properly. This hotel was not like this a year ago - new management probably.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (2)

LOCATION (3)

VALUE (1)

USER RATING

Watch For Hidden Charges

By A Yahoo! Contributor, 7/19/10

I made my reservations in November of 2009 two rooms for a one night stay in June 2010, my credit card was billed that month for the full amount. Fast forward to our trip, my brother used his credit card to obtain the room keys and after we returned home his credit card was billed for $62, he contacted the hotel only to be told it was to cover their new room rate. WTF that's why you pre-pay months in advance to lock in a particular rate not to be raised later on when the rates climb as if you had made the reservation a week out of traveling. The hotel was probibly the nicest place in town but after being screwed over like that I will never stay at another Best Western ever, I do not like to be screwed over by a bait and switch scheme run by some dirtbag run hotel.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (4)

LOCATION (4)

VALUE (2)

USER RATING

No hot water!

By A Yahoo! Contributor, 8/9/09

There was no hot water for morning showers. When we complained, we were told they had the same problem the day before and someone would fix it once the manager arrived. We were given an "I'm sorry," but no discount when we checked out.

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2 of 2 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (2)

LOCATION (2)

VALUE (1)

USER RATING

Would not honor online rate!

By ccwilliams, 7/13/09

I walked in with a print out of the price from Yahoo travel and they would not charge less than $229.00 a night. We decided not to stay and the charges still remain on my card after I have been home a week. The front desk was very rude and abrupt. But at least this hotel is very cute. And with the Best Western name holds some credibility. If you can get past the poor service and the high price, this might be worth it.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (3)

VALUE (1)

USER RATING

BEWARE!! DISHONEST, MANAGEMENT IS TERRIBLE

By A Yahoo! Contributor, 3/4/09

BEWARE- DISHONEST, LIARS, BOYCOTT THIS HOTEL.‎ - dixiepilot‎ - Dec 2, 2008 We scheduled a stay at this hotel from the Jackson Hole Aviation. When we checked in they asked how long our stay was and we said from 1 to 3 days depending on if our boss got a deer on the hunt and when he did we were leaving. After the first night (beds where very firm and unable to sleep in them) the boss called and said he got lucky and got his deer so we went to check out. The clerk said since we were checking out early we had to pay a cancellation fee. (HAHA). They automatically put us down as saying we reserved the rooms for 3 days and said they were going to charge me for 2 days cancellation fees for 2 room at $227.06 ea. After many attempts to explain that they made the mistake and put us down for 3 nights they still charge my credit card. The clerk at the counter was very new and had to call Mr Trey Brazil who is the General Manager to explain but he said that was their policy. I made 4 attempts to call Mr Brazil on his phone and at the hotel but he was never there. What kind of a manager is never there? I also asked the desk clerk to have him call me. Mr Brazil never has returned my calls. Very BAD CUSTOMER SERVICE here and needless to say we will NEVER STAY THERE AGAIN. Go next door to the WYOMING INN it's 1000% better, soft beds, great service and friendly clerks.

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2 of 2 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (1)

VALUE (1)

USER RATING

Noteworthy overall experience.

By Joe, 2/25/09

I can honestly say without question, this is a great place to stay. I spent 3 weeks there working this last winter. The staff was absolutely fantastic, trustworthy and accommodating. We had a credit card billing issue, but that was it. The staff handled every request with a smile. Ask them for a fire at 2am and it is done.. Ask them to turn a blind eye when you steal the Moose head.. not done. Oh well. As far as cleanliness, I never ever saw anything other than spotless. Always fresh linens and no hotel "creepiness" factor. Absolutely top notch. Food does tend to get boring, but you cant expect them to accommodate every persons taste. I will always stay there when I am in Jackson, and recommend them to my friends for business or pleasure.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (4)

USER RATING

Bad Customer Service - Manager

By A Yahoo! Contributor, 10/13/08

In general this hotel was a fair deal, clean, and safe. The room was of high quality. The down comforters were appreciated! However, the front desk staff was less than accomodating when handling our breakfast request. The scrambled eggs are served with either ham or sausage. We asked to have scrambled eggs with no meat -- and the front desk attendant reminded us the breakfast was FREE (and thanks for the free soap too) and no changes were allowed. We asked to speak with the manager. The manager did not speak with us directly, but said "she was on her way into work, and would be there shortly". Even after the manager arrived, no eggs were made, and we had to request again. It's not like we were asking them to make us a breakfast of ingredients they didn't have in the kitchen -- all we wanted was eggs w/o sausage or ham. Instead of graciously handling our minor request, the staff earned a negative review on the morning of Oct 13, 2008.

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2 of 2 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (4)

LOCATION (4)

VALUE (4)

USER RATING

Never Again

By martyne, 8/5/08

Plan on doing your own housecleaning - I stayed in an executive suite ($379/nite) that have so much dust in the room you could draw pictures on all the furniture. when i complained i was told i deserved "no more" consideration due to getting AAA discount. Even after staff came to "clean" the room, there was still dirt and dead bugs and blown light bulbs in the bathroom after they left. I don't know about anyone else, but i don't expect to have to do my own cleaning in an executive suite and deal with rude hotel managers. I'll never set foot in this hotel again.

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2 of 2 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (3)

VALUE (1)

USER RATING

Good value for money

By A Yahoo! Contributor, 3/21/08

This hotel was recommended to me by my parents who visited the hotel 10 years ago. After booking it then reading the reviews I felt a little anxious as I had booked for some friends and the read up was not so great. However arriving at the hotel I was pleasantly surprised as the staff were so welcoming, the rooms were lovely and clean, pool and spa were brilliant after a day skiing and the transport into the town and to the slopes was fab...very well organised and always on time. This hotel has a bad write up regarding the breakfast...I thought the breakfast was fine, yes basic but what do you expect when it is complimentary. Overall view....I would definitely recommend this hotel to my friend and family and I will be staying here again.... Eric in the bar made the holiday especially with the good beer offers.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (4)

CLEANLINESS (4)

LOCATION (4)

VALUE (5)

Showing 1 - 10 of 16Previous|1|2|Next

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80 Scott Ln, Jackson, WY 83001

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BEST WESTERN PLUS The Lodge at Jackson Hole, Jackson

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BEST WESTERN PLUS The Lodge at Jackson Hole, Jackson

Hotel Description

Description

Amenities

Hotel Details

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Explore the Jackson, Wyoming Travel Guide

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Popular Hotels in Jackson, Wyoming

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