Tahoe Keys Resort, South Lake Tahoe

Every bad review you are reading is what my family experienced. Every good review is written by the Tahoe keys resort CROOKS. Horrible

I would rather stay in a 1 star hotel then ever go back to renting from this resort again. We were told that check-in was at 4, but when we arrived were told that they were still "cleaning" and to come back at 5 pm. This was irritaing as check out is at 10 am! It looked as though the only thing cleaned was actually the replacing of towels. There was hair on the pillow cases, toothpaste in the sink, spiders on the carpet and walls (both dead and alive), used hygiene product in the cupboard below the sink. In addition, our 18 year old mattress at home is in better condition than one of the mattresses in one of the rooms. We actually had to sleep the opposite way as the mattress was caved in and our legs were higher than our heads would be. Furniture was broken. The only thing nice was the location but again I would never stay here again. When we came home and unpacked, there was a spider on on of our bags. Not happy about having to shake out all our luggage and gear at midnight to ensure we would not be bringing in any unwanted souvenirs from Tahoe.

Stay away from Tahoe Keys Resort at all costs. My experience with them was horrible. Their website looks good, and they are friendly when you make a reservation. But in reality they are completely unreasonable and will not hesitate to stonewall tenants or resort to "enforcing" their draconian lease. For example, they will withhold your security deposit in the event of any dispute. Now, most people know that security deposits cover damage to property or unpaid rent. Not at Tahoe Keys! They will keep your security deposit if you look at them cross-eyed. Then they'll refuse all reasonable attempts to discuss things. And don't be fooled by the nice looking properties on the website. What they don't tell you is that there are fanatical neighbors who hate renters and who will try to ruin your vacation if they don't like the cut of your jib. Like "rap" music? Ho-ho. Not in South Lake Tahoe. Rent from Tahoe Keys at your own peril.

We always have very enjoyable stays at Tahoe Keys Resort. The staff is friendly and helpful. Our family has been stay there usually three or four times a year, for a week in the summer and several weekends in the winter, for the past 5 or 6 years. It is rated 3 Diamond by AAA. Great value staying in a fully equiped home on the water. Service excellent. I noticed a couple of negative reviews--which I suspect were written by competitors--ignore them and experience a teriffic place to stay!

Made reservations 2 months in advance, cancelled two weeks later, charged me one night fee when they said $50 only.......I would not recommend anyone make reservations at this place...

Very welcoming and helpful staff. Very easy checkin. The experience was more than we expected although the property could have used new carpet. Wish we could have stayed longer and enjoyed the peaceful community!