Visitors Beware
I picked this Hotel due to the unavailability of Hotel rooms in the "Hotel Zone".
This hotel is NOT a three Star, by Far. This Hotel has a lot of potential however the management is the worst. My wife and I stayed the last week in December 05 and on the night of 30 Dec the Hotel had rented the Pool area for a Private Party, 150+ people, complete with DJ and a Monster sound system. The music was so loud the hotel walls were literally shaking. I complained several times throughout the night to the front desk, they told me they could not do anything about it. It was out of their hands. I asked to speak to the Manager on duty only to find out they Have NO Manager on duty. The manager at the Radisson, that�s right, Radisson is the Manager for the Margaritas.
He pulls double duty, since the Margaritas is owned by the Radisson chain.
I called over to the Radisson and asked to speak to the manager on duty, after a few minutes, I was told the manager was not answering his phone, a Complete LIE since the guy who answered forgot to put me on hold and I heard the conversation he had with the manager who did not want to be bothered.
The Party did not end until 4:30 AM. By this time there were numerous guests in the front lobby complaining, but the hotel would do nothing.
I requested to speak to the General Manager (Mr. Fallad) whom was comfortably sleeping at home and even left a written request to speak with him. He never returned my call and it seems he did everything to avoid me while I stayed there. They Totally ruined my vacation since we were so tired we could not go on one of our scheduled tours.
The Hotel rooms are not the Best, Bath Towels with holes, TV does not work, Floor uneven, Beds Hard, Furniture OLD. You cannot sit properly in the Toilet because the Paper holder is installed way too close to it. Not the Cleanest place for sure.
Hotels don�t have to be Ritzy, But they do Have to be CLEAN.
DO NOT STAY HERE, MANAGEMENT ONLY CARES ABOUT YOUR MONEY.