Great facilities and rooms/not as wonderful staff
By A Yahoo! Contributor, 1/12/09
The rooms were wonderful and better than expected! They were clean, spacious and full of everything we needed for our one night stay.
The pool was smaller than the pictures on their website but the pool area was clean and well stocked. Chlorine was a little strong but overall the pool was great too.
The breakfast buffet was so worth the money spent on the room! The woman that was running the buffet was rude at one point telling my boyfriend to 'move, move, move' so she could refill the juices but later I realized she was the only one keeping the entire buffet stocked and making waffles too! The food was plentiful, tasted great and there was a huge variety available! Anything you could think of (other than pancakes) was available.
There is a small store open 24 hours and that was nice except for the fact that when we were there about midnight, we couldn't get the desk clerk's attention for about 10 minutes to pay for my chapstick. At one point we called the front desk to try and get another blanket and after 3 attempts of letting it ring several times within 30 minutes, we finally went to the front desk to find the clerk on the couch watching TV and clearly ignoring the phones.
On the upside, I would stay there again, I would recommend it and next time I would probably express my frustration with the staff before I leave so they can have a chance to correct it. This hotel really is a wonderful place and I'm glad we stayed.