never we deserve a apolige
By A Yahoo! Contributor, 6/12/07
dislike upon our arrival our reservation was taken by a stay over when we confirmed our reservation 3 weeks prior. i was stressed about going to the doctors and being scheduled for surgery and then being told our reservation was taken by a stay over. i feel i was being discriminated because when i wanted to stay over from a revious stay i was told the room was reserved. the staff at the front desk kept trying to put us in a room with 1 bed when we requested 2. why pay 148.00 and sleep on a roll out couch. why make reservations and the desk clerks and put some one else in your place. so reservations mean NOTHING!!!!!!!