NIce location, falls short on service
By A Yahoo! Contributor, 12/17/06
Great location, reasonably priced.
Room service menu is limited but our order was above average in quality.
Wi-Fi network is spotty at best, basically not a service they should advertise, unless they upgrade to something more reliable.
Pillows below the quality one would expect from this caliber of hotel.
Great bathrooms, even though did not stay in a suite.
Nice river view.
Feng shui of the room left much to be desired.
Town car to the city was not available. Taxi took too long to get there, so we drove to the city in our car.
Front-desk staff were friendly, but seemed inexperienced in customer service skills expected at an upscale hotel.
Room was missing an iron. It took them 30 minutes to bring one.