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Siena Hotel Spa Casino, Reno

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One S Lake Street, Reno, NV 89501
sad.....
By Tris, 08/18/09
 
 
 
 
 
Average User Rating (20)
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$109 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Siena Hotel Spa Casino is a superior first class property situated on the banks of the Truckee River in Reno and only 3 miles from the Reno/Tahoe International Airport. Once you arrive at Siena, you are in the... More »
The Siena Hotel Spa Casino is a superior first class property situated on the banks of the Truckee River in Reno and only 3 miles from the Reno/Tahoe International Airport. Once you arrive at Siena, you are in the river district, within walking distance of Reno's theater and galleries, and just across the street from the Pioneer Center and Harrah's Automobile Museum. The Siena Hotel Spa Casino's focus is on comfort, service, and value—providing a unique combination of amenities designed with pure pleasure in mind. Highlights include a high-energy 24-hour casino, full-service day spa, and distinctive food and wine offerings. Built on the banks of the Truckee River, Siena brings the sights, sounds, and majesty of the Tuscan countryside to Reno. Inspiring, inviting, incomparable, it offers a wealth of delights in an atmosphere of unparalleled beauty and graciousness. The Siena's guestrooms all boast dramatic river or mountain views. Throughout the hotel, custom fabrics reflect the sun-drenched palette of Tuscany. All rooms feature exquisite linens, down comforters, irons, mini-bars and refrigerators. If you're traveling for business, you'll appreciate standard room items that include two-line speakerphones, complimentary high-speed and wireless Internet access, Web TV, and data lines. The Siena Hotel Spa Casino prides itself on personalized services designed to pamper you. It also offers extensive access to area attractions that can be arranged by the friendly concierge staff. The hotel is close to several shopping, fine dining, and entertainment venues.
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, In Room Wireless Internet Access, Television, Daily Maid Service, In Room Broadband Internet Access... More »
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, In Room Wireless Internet Access, Television, Daily Maid Service, In Room Broadband Internet Access, Safe (In Room), Coffee Maker, Whirlpool, Telephone (Voicemail)
Hotel Details:
  • 214 Rooms / 9 Floors
  • Room Service
  • Gift Shop
  • Elevator
  • Coffee (Complementary)
  • Pool (Outdoor)
  • Airport Drop-off (Complementary)
  • Electronic Key
  • Hot Tub
  • 24-Hour Front Desk
  • Health Spa/Massage
  • Smoke Alarm in Rooms
  • Rollaway Bed
  • Wheelchair Accessible Common Areas
  • Multi-lingual Staff
  • Concierge/Club Floor
  • Internet Access in Public Areas
  • Fax (For Guests)
  • Internet (Wireless) in Public Areas (Free)
  • Internet (Wireless) in Public Areas
  • Restaurant(s) on Site
  • Airport Pick-up (Complementary)
  • Laundry/ Dry Cleaning Service
  • Meeting Facilities
  • Health Club/Fitness Center
  • Sprinkler in Rooms
  • Parking (Free)
  • Game Room
  • Bar/Lounge on Site
  • Pool (Children)
  • Concierge Services
  • Uniformed Security on Site
  • Internet Access in Public Areas (Free)
  • Business Center
  • Casino
  • Health Club
  • Health Spa/Massage
  • Game Room
  • Pool (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
14 reviews for Siena Hotel Spa Casino, Reno
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sad.....
By Tris, 08/18/09
The Siena used to be one of my favorite casinos in Reno. They gave all of the dealers and pit bosses notice that at the end of the month they are fired because they are changing the format. They will now have a dance floor and dealers wearing next to nothing. It used to be a classy place and had some of the friendliest pit bosses and dealers in town. Now it will be similar to a strip club. I bet the place is out of business by the end of the year.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
good atmosphere, convenient and friendly
By A Yahoo! Contributor, 06/03/09
We've stayed here several times. The rates are higher than the large casinos, but it is worth the convenience and atmosphere. Right on the Truckee River. Close to everything. Right across the street from the new Reno Aces ballpark. Will definitly go back. We also enjoyed the Contrada Cafe. Good food.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Excellent Weekend
By tat2freak, 08/11/08
The price was great, the food was AWESOME (both room service and downstairs). Wife and I had a wonderful time, it was relaxing, close to downtown for site seeing and the room was very nice. I will stay here again!
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Motel 8
By A Yahoo! Contributor, 06/02/07
Motel 8 may be better. Paid over $ 300 for one night... service non existant. Had to go out for Lunch as on site restaurant not open at 3 pm...Avoid.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Watch for double billing!
By A Yahoo! Contributor, 02/27/07
We made a reservation for 02/24/07, and a full charge for the room showed up on our bank statement on 01/29/07. When we checked in on 02/24, the Siena attempted to bill us again and for $50 extra. When we informed them they had already charged us, they said they had no record of it. We had to go to our online banking statement and find the VISA reference number before the front desk backed down and conceded a mistake. Their explanation was that they must have billed us as a "no show," thinking we were checking in at then end of January. Well, we had the confirmation and correct 02/24 check-in email that had come directly from the Siena, but that didn't make a difference to them earlier. We have tried to get an explantion from management, but there has been zero response.
 
 
 
 
 
Disappointment
By A Yahoo! Contributor, 02/07/07
Other reviews gave this hotel high marks but the a upgraded room was a view of the ventilation equipment, carpet torn and spotted with a staff who didn't want to make an extra effort for anything. There is no wireless connection as advertised.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Pleasantly surprised!
By A Yahoo! Contributor, 12/13/05
I've stayed in various hotels in Reno and the Siena was by far the best yet. The bed was fabulous, the room very nice and clean, hotel personnel was very friendly. The casino was a little small and smokey, but I didn't spend a lot of time there. Thank you Siena. I would go back.
 
 
 
 
 
5 of 6 Yahoo! Users found this review helpful
Super conference site on River
By A Yahoo! Contributor, 10/05/05
Hi we just held a small conference for 30 people at the Siena hotel in Reno. The staff was very responsive to all our requests. The rooms and especially the beds were great. The site is right on the Truckee River walk so it was very nice for the free time between seminars. The food is good. I recommend the Siena for small conferences. Louis Basque restaurant is just a few blocks away so we had one lunch there. The Hilton Bowling Center is a straight shot down Mill Street and we had fun bowling as a group on Sat night. We drove 1 hour and fifteen minutes to curise lake tahoe on the MS dixie, $29 per person truly spectacular, the boat has two bars on board too. I give the Siena. Mike in Reno
 
 
 
 
 
6 of 7 Yahoo! Users found this review helpful
Horrible experience
By A Yahoo! Contributor, 09/16/05
We stayed at this place for our anniversary and were treated like garbage. Our room was changed 3 times and the food in the restaurants was horrible. When we spoke to the food and beverage manager, Mr. Carr,he told us we could find another hotel if we were unhappy! This is hospitality?
 
 
 
 
 
3 of 7 Yahoo! Users found this review helpful
wonderful find
By A Yahoo! Contributor, 06/15/05
This was a spur of the moment blind choice that we picked up moments before heading up to Reno. We weren't expecting much but once we saw the hotel, we fell in love. The atmosphere, service and experience was terrific. The location is just perfect, walking distance to everything. We wouldn't have wanted to spend the night anywhere else.
 
 
 
 
 
5 of 6 Yahoo! Users found this review helpful
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