Disney's Grand Californian Hotel & Spa, Anaheim

Valet parking is crowded with taxi service pushing you aside. The front desk don't appear to care and also push you along. Our room had A/C that barely worked and a lop sided bed. Also, from the elevators it isn't easy to find rooms that are far from the lobby, but helpful maids pointed the way - the front desk couldn't be bothered. Managers are scarce and the front desk will do anything to not call them. Other hotel options are a better value with a better staff.

We stayed at Disney Grand Ca hotel from April 14 -17th 2011 with my daughters dance team of 20 + girls & families. So far 7 girls and 1 family member have reported bed bug bites. We contacted Ca Grand to report the bites. We were in no way rude or obnoxious about this, nor did we ask for any type of refund. We asked that Disney own the problem and take care of the problem. We have been told they checked all the rooms. No bed bugs were found. We find it absolutely amazing that so many kids have been affected by this and they still refuse to accept responsibility. We understand this is not something they have control of. It happens, but Disney needs to accept the problem and deal with it. STOP denying it and be more diligent and proactive about it. We have stayed at this hotel & other Disney hotels several times without incident. But due to the way Disney is handling this I can’t say I'd stay at any of their hotels in the future. We stayed on rooms 3305, 3307 & 3309.

If Disneyland is why you are in Anaheim then Disney's Grand Californian Hotel is right where you should be. It’s the closest place to stay from the theme parks. I would highly recommend the morning breakfast at the restaurant Storyteller and video game room and the pool. The staffs helpful and they treat you wonderfully. I am quite sure it’s the best place to stay if you are visiting Disney Land.

We loved it so beautiful and you get treated so well by staff. The room was great and they even have dvd players just check and make sure what is in it before the kids turn it on our daughters found a porn movie, that was the only bad thing. The character breakfast was great and the food at the white water snacks was also good at a good price. We had the a standard room but we could see downtown disney which was awsome but my husband hated the walk from the elevators to the room it is long, very long., but worth it. we will be going back as soon as possible.

Our room was situated over Downtown Disney right above the walkway into the hotel between Libby Lu and Sephora. We had a terrific view of the fireworks from our balcony and were able to listen to the musicians who played just to the right of our room in the evenings. Once we closed the door we could just barely hear the music. Not loud enough to disturb our sleep. The room and balcony were clean and comfy. As this room is one of the farthest from the lobby, our bellhop told us of a shortcut to Downtown Disney through the service stairway just a couple of steps from our door. We never had any problem with lost or misplace luggage as some of the reviews have indicated nor was the condition of our room less than superb. We were treated wonderfully by everyone we met. The price is a bit steep and the hotel is mostly "non-Disney" themed but all in all, well worth it. We would definitely book again and either ask for the same room or possibly one floor higher. We were so busy at the parks, we never were able to find the time to use the pools so I can't comment on them but when we walked by there were just a few people using them.

Our room was situated over Downtown Disney right above the walkway into the hotel between Libby Lu and Sephora. We had a terrific view of the fireworks from our balcony and were able to listen to the musicians who played just to the right of our room in the evenings. Once we closed the door we could just barely hear the music. Not loud enough to disturb our sleep. The room and balcony were clean and comfy. As this room is one of the farthest from the lobby, our bellhop told us of a shortcut to Downtown Disney through the service stairway just a couple of steps from our door. We never had any problem with lost or misplace luggage as some of the reviews have indicated nor was the condition of our room less than superb. We were treated wonderfully by everyone we met. The price is a bit steep and the hotel is mostly "non-Disney" themed but all in all, well worth it. We would definitely book again and either ask for the same room or possibly one floor higher. We were so busy at the parks, we never were able to find the time to use the pools so I can't comment on them but when we walked by there were just a few people using them.

This was our 3rd stay. Service is always top notch. They have new 'spa' soaps and shampoos which are scented like the forest. Beds very comfy. Coffee maker which is not always a given in good hotels. You can get reasonable food at the deli. Something new for handicapped people -- they will rent the motorized scooters for $5 per day more than the Park does -- better quality and you can take them all over and into your room for the night. Well worth the price for someone who has limited mobility. Bunk beds for kids are a neat feature as well. The rooms are pricey, but compared to other hotels in the same class makes them 'reasonable'

We recently stayed at the Grand Californian hotel in Disneyland and after paying top dollar for what we thought to be a top notch hotel,came home covered in bed bug bites. We won't be staying there again.

Disney's legendary attention to detail is exemplified by the architecture and theming of this hotel. Every nuance of the hotel is designed to complement the slightly over sized Californian lodge. Having visited one in Yosemite the week before I was massively impressed with the interpretation the architect created and the consistency of the theming. I would love to go back.

Just loved it! Brought the kids, will go again soon! Great service, the kids loved the cartoons in the lobby, believe me, it's worth the price. Simply magical!